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Old 14-07-2021, 07:36   #16
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Re: Steiner Commander Compass problem

I returned it to amazon.de without any issues or questions asked. And I ordered a Steiner Navigator Pro this time. This one has a perfect compass.
I doubt it's a knockoff - it's being sold directly by Amazon US or EU. The knock-offs are usually the 3rd party sellers.
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Old 14-07-2021, 12:42   #17
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Re: Steiner Commander Compass problem

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Originally Posted by Elcid View Post
I doubt it's a knockoff - it's being sold directly by Amazon US or EU. The knock-offs are usually the 3rd party sellers.
I agree that this is probably not a knockoff, but that is not true for a lot of products on Amazon. Some categories like batteries and name brand clothing are rife with counterfeits, and in the case of batteries out-of-date stock. I have read, but cannot confirm, that Amazon puts identical SKUs from different sources into the same bin, thus making it impossible to know what you will receive. If buying from Amazon it may pay to look at the Marketplace and buy from a vendor that does their own shipping.

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Old 14-07-2021, 13:22   #18
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Re: Steiner Commander Compass problem

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Originally Posted by deblen View Post
The steiner compass works off magnetic North only.
The phones can probably display True or Magnetic-depending on settings.
Cheers/ Len


https://en.wikipedia.org/wiki/Magnetic_declination
That's what I was thinking. OP is just seeing the deviation.
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Old 14-07-2021, 13:24   #19
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Re: Steiner Commander Compass problem

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Originally Posted by CarinaPDX View Post
I agree that this is probably not a knockoff, but that is not true for a lot of products on Amazon. Some categories like batteries and name brand clothing are rife with counterfeits, and in the case of batteries out-of-date stock. I have read, but cannot confirm, that Amazon puts identical SKUs from different sources into the same bin, thus making it impossible to know what you will receive. If buying from Amazon it may pay to look at the Marketplace and buy from a vendor that does their own shipping.

Greg
Be warned. We unknowingly bought a knock off iPhone off Amazon and only found out when it broke and we took it to the Apple store. Amazon didn't care and didn't make the slightest effort to make it right.
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Old 14-07-2021, 14:37   #20
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Re: Steiner Commander Compass problem

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Be warned. We unknowingly bought a knock off iPhone off Amazon and only found out when it broke and we took it to the Apple store. Amazon didn't care and didn't make the slightest effort to make it right.
My brother has a friend who works at Amazon's offices in Seattle and reports that there is increasing dissatisfaction among the employees with Amazon's practices. The company's outsize profits are built on the premise that direct customer service is not necessary - just try to contact a real person at Amazon when things go wrong. But it is worse than that: the search function is intentionally not working the way you expect (it is working to show items they want to sell you). Try showing search results by lowest price first and you will find that things are out of order. Famously two different people looking at the same product at the same time might be shown different prices - based on the history of the customers' behavior. Amazon is perfecting the manipulation of its customers. I try to avoid them but it is difficult. And it is hard to beat them as their contracts with Marketplace suppliers prohibits them from selling at a lower price elsewhere, and since Amazon takes a big cut that means the prices for all of us are higher than they should be with fair competition. If you think you are being screwed, you are.

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Old 15-07-2021, 06:22   #21
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Re: Steiner Commander Compass problem

My experience is modern Steiners arenít great anyway. I switched to Fujinon Polaris and they are much better ( albeit more bulky )
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