We just crossed the canal two weeks ago with Tina McBride as our agent.
I was prepared to wait a while for to the
water shortages. We arrived on December 23rd. Even before we had docked at Shelter Bay, Tina had secured a spot for the next day. She said we got lucky but it also seemed like she was constantly on the
phone with the canal authorities and managed to snag a spot as it opened up. We got through the Gatun locks on the late afternoon of the 24th December and moored out in the lake. Next day, the advisor didn't show at 7am as they were short staffed for
Christmas. Tina somehow managed to get them to send another advisor later in the day so we could clear Pedro Miguel and Miraflores that afternoon. Without her proactively checking in, we would have been stuck in Gatun lake for another day. She also arranged for immigration to show up at off hours to check us in and get us hooked up with berths in
Marinas on both sides. Even after the transit she watched over us, helping us deal with an encounter with aeronaval.
In short, she is wonderful and recommend her highly for a canal agent.
Sifar
Ps. There are definitely crocs in gatun lake