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Old 23-04-2019, 19:50   #61
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Re: Walker Bay Genesis 10' structural failure

Same problem with both wheel wells cracking and leaking on my WB. Spoke to factory rep who just quit. No chance of getting any warranty repairs due to being out of warranty period. I never lifted the dink up on the davits with the engine
mounted. I only used the lifting eyes supplied by WB. Just looks like a poor design. I glued it back together for now.
Folding transum nice idea but it always leaks.
I do like some of the other features but I wouldn't buy a WB again. I would look for the same features on a another brand.
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Old 24-04-2019, 03:01   #62
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Re: Walker Bay Genesis 10' structural failure

What did you use for the patch? Any special prep?

If it hadn't been that WB is so slow to respond, and once Ivan DID write, it had a rather long lead time, I'd have bitten the bullet and made the parts' transfers.

Since that opportunity is now gone (I'm on the road for a month, and then expect to head out for the Bahamas until November or so), I'll wait for a good opportunity to take it to a beach with some aggressive bottom cleaner, some acetone (for purifying the well), and my EternaBond tape, applying it to the INSIDE, so that pressure actually improves the seal.

However, if there is a structural issue (I think that Ivan and I are no longer at adversarial levels, so I'll ask him about the structural issue), I might be tempted to do whatever it was you did.

Thanks for filling in. I believe, based on the number of folks here and, because someone saw this and started up some Facebook discussions, using my pictures for illustration, the number of respondents there, that this is actually a common issue.

Ivan's solution (free hull, my shipping and labor) included some form of reinforcement for the hinge areas. IF (at this point it's a strong 'if' due to the nuisance and cost of swapping literally everything OTHER than the plastic hull itself) I get the replacement, I'll put up pix of the reinforcements.

For latecomers, please add your stories as the one above did. This is not over yet...

Thanks.

L8R

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Old 18-06-2019, 16:49   #63
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Re: Walker Bay Genesis 10' structural failure

Wow, I am having the same problem currently. Leaking at the same place. Yep second owner so “out of warranty” offer has been to buy new dinghy for a great price of which I have yet to be given... no offer of hull replacement for reduced cost. I’ve been in contact with Ivan and nice and cordial so far, hope it stays that way as it should.
No way all these are caused by exactly the same thing... some lifted without motor some were... it’s purely a bad design. Wonder what the failure rate is currently. I’m guessing those that haven’t cracked eventually will. I asked for a repair solution and was told there is one but we don’t like to give it out as it’s unsafe... or something like that. I’ll take a shot with some JB plastic epoxy repair and see if that holds for a little while.
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Old 15-07-2019, 19:39   #64
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Re: Walker Bay Genesis 10' structural failure

The Walker Bay Genesis dinghy clearly has a serious design/ construction flaw. I tried several recommended glues, none of which worked. I also bought a plastic welder and it worked for a while. But I couldn’t access both sides of the crack.
After years of frustratingly trying to deal with Ivan and others, Sean got involved. Unfortunately he no longer works there.
I was in the Pacific, and New Zealand making things more difficult - no dealers to do any repairs.
His plan, which was great for them, was to sell me a whole new unit at a huge discount ( their cost?) and I also pay the shipping across the Pacific to the Marshall Islands. Not cheap, but I had a brand new dinghy, upgraded model (I had to change many parts of my chaps).
The new dinghy now has cracks in exactly the same places. Outboard is 9.9, within their limits, and is always removed for passages, but the dinghy is hoisted every night (it has never had excess weight because of water). However, the weight of the outboard is supported by the same structure as the lifting points. So the weight of the dinghy is not directly straining the failed point.
I kept the automatic electric bilge pump which I installed on my first one. Nice to have after a tropical storm too.

Although I very much like the handling of the Walker Bay Genesis dinghy, I strongly recommend avoiding the company. Unless you reside where the dealer is located?
1. I was assured when I bought the replacement dinghy, that the flaw had been fixed. (It has been there since 2007, at least.) They obviously lied. They haven’t answered my recent question if it has finally been fixed now.
2. Their warranty for a well known, blatant flaw has been trying to avoid dealing with you. Classic Stonewalling brought to a fine art.
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Old 16-07-2019, 05:01   #65
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Re: Walker Bay Genesis 10' structural failure

Does anyone have the Corporate Address & Telephone Numbers for Walker Bay . Not the Laredo TX one. The Yakima Washington one .
We have the same problem and the same frustrations .



Thank you for any help



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Old 16-07-2019, 05:15   #66
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Re: Walker Bay Genesis 10' structural failure

Quote:
Originally Posted by Alterboy 65 View Post
Does anyone have the Corporate Address & Telephone Numbers for Walker Bay . Not the Laredo TX one. The Yakima Washington one .
We have the same problem and the same frustrations .



Thank you for any help



Alterboy
They are actually in Vancouver BC, and, at least on the times I tried, with two different phones, the main number and fax number either didn't connect at all (no ring, even) or got the message that that number was not in service.

The 800 number leads to Mexico, where their service department is located (and maybe manufacturing, but I'm not at all sure of that).

I *eventually* got relatively straightforward comms with Ivan, the service/warranty manager, but it was a some-months, many-mails process.

Their offer of a hull included that it would have reinforced transom areas, apparently to cope with the now-standard problem.

As to an earlier poster, the way to get to the underside is to remove the wheel assembly, which has metric hex head machine screws holding it in, I think I recall; we'll have to take ours to shore to invert it to get to ours, which is now leaking profusely if that arch is below the water line. Then I'll use some EternaBond, an RV product for fixing aging seams (no leaks), on the INSIDE so that pressure helps rather than hinders the seal.
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Old 15-08-2019, 15:30   #67
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Re: Walker Bay Genesis 10' structural failure

Again , Does anyone have any phone numbers or Address s or names that work for Walker Bay . I would really appreciate it ...
AB THANKS

Alterboy .
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Old 16-08-2019, 04:50   #68
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Re: Walker Bay Genesis 10' structural failure

Quote:
Originally Posted by skipgundlach View Post

As to an earlier poster, the way to get to the underside is to remove the wheel assembly, which has metric hex head machine screws holding it in, I think I recall; we'll have to take ours to shore to invert it to get to ours, which is now leaking profusely if that arch is below the water line. Then I'll use some EternaBond, an RV product for fixing aging seams (no leaks), on the INSIDE so that pressure helps rather than hinders the seal.

Quoting myself, as it was a month ago and probably escaped some folks' attention:

We took it to a beach a couple of days ago, for general cleaning, including the bottom, which had some remnants of critters and grunge from the in-the-water cleaning I'd done of it.

The wheel wells are held in place with 3 metric hex bolts; they came out with out a fuss, and none were loose.

After cleaning out the hard-shells, including some intact bivalves , I blew away the remaining water in the transom-end of the well (it was facing slightly down to that point) and then dried it and followed that with an acetone wipe following a capful or so over the nuts used to hold that particular transom hinge in place.

The crack, from the inside (the one which leaked, WAAAY further up in the thread), was very small, which was encouraging. Fortunately for me, the EternaBond roll is wide enough to completely cover, and slightly overlap, that area. So I cut myself a 1/2" strip off the end of the roll, eventually succeeded in peeling off the plastic layer exposing the sticky stuff (it's sticky enough that it doesn't want to let go of the typical clear plastic stuff used on such tapes), and pressed it home with a spatula and my fingers.

The adhesive side is squishy enough that it's a good gap filler, and by pushing as hard as I did, I could see some slight spooge in the crack when I righted the dinghy. Before that, however, reattachment of the wheel caddy was uneventful.

I laugh at myself to say that I was so focused on the particular job that I forgot to bring the replacement splash guards/trim tabs I'd ordered; you have to remove the wheel caddy to get to the nylock nuts in order to replace them.

So, as it's very straightforward, likely I'll remove them, again, in the water, and make those replacements.

Belt and suspenders kind of guy that I am, I also put a strip over the crack on the inside and shoved it home with a small spatula.

In the couple of days since, I have had not a drop of water come through. If it continues to be watertight, since, despite my being able to replace the hull with a free one, the shipping is over $300, and my dinghy repair friend who'd help me with the exchange of every lick of hardware and the tubes would not be free, I'll just use it as it is. The repair isn't ugly, and as it's the ultimate in flexibility, and therefore not likely leak due to boat flex, it's not anything I'll worry about.

Stay tuned to this channel (click your notifications segment below if it's not already ticked) for a followup; we're towing it, with a 6HP, all over the Bahamas for the next couple of months. I expect that if a leak will result, it will do so before we get back. Either way, I'll let you know.

L8R

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