Originally Posted by zedpassway
I am not a torqeedo dealer.
While I can't speak for everyone, I have never met anyone who isn't a dealer of a competing product who doesn't just love their Torqeedo---as long as they are using it appropriately.
Um, please go back to the original post (OK, I haven't actually met you, although I've sailed in your bay several times)...
I'm not a dealer of anything, I had very high hopes for my motor, it died a very early death due to normal usage (it really OUGHT to be able to run three minutes at full throttle, don't you think?), and I was very displeased with the arrogant attitude of the company when trying to get it repaired.
If you've never had to repair yours... of course you'll have had a different experience.
To put a closure on this story, I just can't stand to throw anything away so I did ultimately pay and have the motor repaired after I got back to the USA, with a request that they send me the parts
they replaced so I could see what the failure mechanism was. I'm an engineer
and I have pretty good idea of how to do a failure analysis. They did what I asked, and it's pretty clear the original motor was underdesigned; a thin main shaft in the motor armature (about 2mm, same as a Caframo fan!) bent under the full torque I put on the motor, causing the armature to drag against the magnets. I didn't disassemble the repaired motor to see how the new design fixed the problem, as I didn't want to compromise any seals
, but I'll bet they use a heavier shaft now.
I'll mention that I have had two other failures with the motor. The flip tab which holds the motor out of the water when not in use had frozen in place d/t dissimilar metal corrosion
between the aluminum
frame and the SS bolt. They replaced both the arm and the frame at the same time as the motor. Finally, the control screen
crazed and cracked in sunlight, allowing water to intrude on the tiller arm and rust out the on/off button. I fixed that one myself by disassembling the tiller arm, replacing the button from one I had in my spares stock (I was in Panama
at the time) and resealing the cracked screen
with clear packing tape. That is still working.
If you own one of these, I highly recommend that you use "bulb grease" (non-hardening silicone grease available at any auto parts
store) on all the connections you make and break. Every Torqeedo I see (including the salesman's sample motor at the Newport Boat
Show) has green corroded contacts, which will eventually fail. I use the grease and mine has not corroded. I also have a custom rain cover that I put on the motor when it's hanging on the rail.