Cruisers Forum
 


Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on Cruisers Forums. Advertise Here
 
Thread Tools Search this Thread Rate Thread Display Modes
Old 21-12-2021, 15:22   #1
Registered User

Join Date: Apr 2019
Posts: 444
Where is the Spectra watermaker Tech Support?

Has anyone needed tech support from Spectra recently? The go-to FL person seems to be offline and the CA office is very slow (days) to respond.

Does anyone have another option besides these two sources?
crayiii is offline   Reply With Quote
Old 21-12-2021, 16:13   #2
Moderator
 
tkeithlu's Avatar

Cruisers Forum Supporter

Join Date: Feb 2012
Location: Carrabelle, Florida
Boat: Fiberglas shattering 44' steel trawler
Posts: 5,213
Re: Where is the Spectra watermaker Tech Support?

Bunches o people on the forum have Spectra watermakers (I'm one) and have experience with them. Ask a question - you might get the help you need.
__________________
Never let anything mechanical know that you are in a hurry.
tkeithlu is offline   Reply With Quote
Old 21-12-2021, 16:20   #3
Registered User

Join Date: Apr 2019
Posts: 444
Re: Where is the Spectra watermaker Tech Support?

Quote:
Originally Posted by tkeithlu View Post
Bunches o people on the forum have Spectra watermakers (I'm one) and have experience with them. Ask a question - you might get the help you need.
The feedwater pump will not run in auto or flush mode. There is 13.58 volts getting to the red wire (position 3 in the schematic) of the speed board but zero volts going to the motor.

Likewise, when I flip the switch to Service, the feedwater pump does not run.

The feedwater pump works as expected when I flip the switch to manual run mode.

I've checked continuity of the wires between the connect board and the speed board and they all are good.

Also, when the unit is sitting idle, I'm still seeing 6.7 volts on the red wire on the speed board.

This leads me to believe, I've got a bad control board but I'm not sure.
crayiii is offline   Reply With Quote
Old 08-01-2022, 16:28   #4
Sponsoring Vendor
 
Tellie's Avatar

Community Sponsor

Join Date: Oct 2007
Location: Hollywood, Fl.
Boat: FP Athena 38' Poerava
Posts: 3,859
Re: Where is the Spectra watermaker Tech Support?

Did you get the answers you needed crayiii?
I have been offline for a while. This was no reflection on Spectra at all. We had some serious family medical issues for a few months before the holidays. After 20+ years of being Johnny on the spot, I for once walked away for a bit.
Tellie is offline   Reply With Quote
Old 09-01-2022, 03:09   #5
Senior Cruiser
 
GordMay's Avatar

Cruisers Forum Supporter

Join Date: Mar 2003
Location: Thunder Bay, Ontario - 48-29N x 89-20W
Boat: (Cruiser Living On Dirt)
Posts: 46,602
Images: 241
Re: Where is the Spectra watermaker Tech Support?

Sorry to learn of your serious family medical issues.
Hereís wishing/hoping for a happy/successful resolution.

Thanks Tellie, for all of your generous contributions, over many years.
__________________
Gord May
"If you didn't have the time or money to do it right in the first place, when will you get the time/$ to fix it?"



GordMay is online now   Reply With Quote
Old 09-01-2022, 05:31   #6
Sponsoring Vendor
 
Tellie's Avatar

Community Sponsor

Join Date: Oct 2007
Location: Hollywood, Fl.
Boat: FP Athena 38' Poerava
Posts: 3,859
Re: Where is the Spectra watermaker Tech Support?

Quote:
Originally Posted by GordMay View Post
Sorry to learn of your serious family medical issues.
Hereís wishing/hoping for a happy/successful resolution.

Thanks Tellie, for all of your generous contributions, over many years.

Thank you GordMay.
Tellie is offline   Reply With Quote
Reply

Tags
water, watermaker

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Tech Sails for Non-Tech Catamarans? Here is what I did (photos / 4k video) solecollector Multihull Sailboats 39 28-05-2019 12:23
Some tech questions about my Spectra watermaker Reefmagnet Plumbing Systems and Fixtures 20 04-08-2017 09:54
NMEA Interface Tech Support richinai Marine Electronics 3 07-03-2010 15:27

Advertise Here


All times are GMT -7. The time now is 10:06.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2022, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2022, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.