Quote:
Originally Posted by newhaul
Availability for the 35e pump rebuild kits ? Price?
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Yikes, I just commented on another thread. I hope it's OK to re-post it here.
Re: Katadyn Repair Parts Policy
There's a bit of confusion here. I feel for the OP to be sure. But, the OPs PowerSurvivor35 was discontinued 25 years ago. It was replaced with the Powersurvivor40E which is still in production and repair parts and such are available for that and will be for a long time. The Katadyn 80Es and the 160Es were also discontinued a few years ago as the Spectra VT150 and 200T are twice as energy efficient as these Katadyn's. But there are kits for those available as well. Where there is some confusion may be from the fact that Katadyn also makes the "Survivor35 and the Survivor06. The Survivor35 is not a DC powered system like the old PowerSurvivor35 was that also had a handle to manually operate. The SurvivorO6 and the Survivor35 are a whole different class of watermaker. These are made for the specific intent to be in a ditch bag for
emergency in the Life Raft for the ability to make survivability
water. There is not a military aircraft, vast amount of
cruise ships,
commercial airplanes, and airlines, or any vehicle not a
boat that has a
lift raft, lifeboat etc., that doesn't have one or several of these on board. The fact that they are designed and built for this "Survival" purpose puts Katadyn in a
legal position they are quite well aware of. This is why the policy that only Katadyn/Spectra can service these particular two units is in place. We already have too many unqualified watermaker experts out there doing all kinds of crazy things. The last thing we want to do is unleash them on the one thing that will become one of the top three things you'll be glad you have in your ditch bag if you ever need it. This is why they keep these close to the breast. Even after 12 years they become ineligible for serviceable
work or authorized
certification as well. Ever notice the plethora of O6's and 35's on Ebay? Now you know why. It's not even a buyer beware thing. It is a walk away from them thing. I do feel for the OP and I wish I could help. I made all the right
phone calls to see if I could scare a kit up to no avail. But after a 25 year time frame from being discontinued I think it's understandable that nothing nefarious is going on and eventually the support will come to an end after a quarter century.