Ram unit issues
Really need some help here guys as this gear
is expensive, there seems to be only a reseller (not a proper dealer) for this stuff here in Australia
and I therefore will probably have to order it from U.S...So I have to get it right...Anyway. It also seems that Hynautic were taken over a few years ago which also doesn't help.
I have recently bought an Ericson
46 sailboat weighing about 20,000kg fully laden for cruising.
I'm getting her ready for long distance cruising and my autopilot
keeps failing. I've recalibrated it several times, had look at the mechanics which look fine, but hey, I'm not an expert!...
The AP computer is a Raymarine
st7008 - at least 10 years old. I have mechanical steering
and Hynautic hydraulic autopilot cylinder Ram with a Type 1 Raymarine pump
. I'm told that this is very flimsy for the weight of the boat
... I think the Hynautic Cylinder is a K1B (HC5369HY) because it has a ball joint..I think I need a Hynautic K3B (HC5802HY), with a Type 3 pump
(I want to stick with Hynautic cylinder with a hope that the new unit will use the same mounts).
A few questions:
1. Am I right to assume I need more robust gear
, and have I got the correct pump/cylinder combination for my boat
2.Who can I get the gear from
3. Will I get any customer service
?...and if so, who from?