Suction? Most bilge pumps are centrifugal and will not 'suck' air. The are not self priming and must sit in the water they are trying to pump. We will need more info. in order to help diagnose your problem.
Ditto on the more info, and add a stuck float switch to the list. How something as critical as a bilge pump became such a marginal technology is a mystery and a shame.
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