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Old 01-10-2019, 16:40   #16
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Mantus s3 swivel, no shackle

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Originally Posted by daletournier View Post
Wow, talk about good will, raving fans are what all businesses should strive for.....good on them.


Yes there are several, often cruiser owned businesses you hear about on this forum, that I strive to do business with, Iíll even gladly pay more for the support.
I have two Rocnaís and am very happy with them, but knowing what I do now I would have bought Mantus, for the support, even though Iíve never had an issue with my Rocnaís and canít speak to their support.

Another anchor manufacturer that it seems is famous for their support is Fortress, I have one of those and picked it based on the support stories Iíve heard, although Iíve never called them with a support problem either.
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Old 01-10-2019, 16:42   #17
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Re: Mantus s3 swivel, no shackle

I just received my shackel, from Mantus, today, via Fedex, no charge. Very nice.
I agree with the comments here, Mantus customer service is really good.

If you're in Canada, I can't recommend Entrepot marine, or Marine Mart, at all. Their customer service, when I told them about the swivel missing, was to refer me to the manufacturer. They also took nearly a week to send it, and that was only after I called to track it down. So, for customer service, and prompt shipping, I'd rate them an F-.

Entrepot Marine AKA Marine Mart: F-

Mantus: A++

Cheers.
Paul.
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