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Old 02-07-2009, 06:34   #6
Wotname
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Join Date: Jan 2008
Location: Perth, Australia
Boat: Van DeStat Super Dogger 31'
Posts: 1,250
Quote:
Originally Posted by GordMay View Post
Did you search their “Self-Service” support,
http://primus.simrad-yachting.com/supportSim/search.do
Yes, but with no luck (maybe I missed something but I think not).

Quote:
Originally Posted by GordMay View Post
and/or try their Telephone Support?
Distributors | Simrad Yachting
No yet, however past experience of distributors and/or authorized repair stations leads me to expect one of two responses:

1. I'm sorry, that unit is not supported any longer and we don't maintain the data.

2. Maintenance data is only provided to manufacturer's approved repair facilities. Send it in and we will repair it for you.

Although sometimes in case 1, they relent and say "as it is unsupported, we will let you have a copy on the quiet".

Will try that route when all else fails but I can't believe the resources of CF will let me down . Perhaps I shouldn't let bad past experience colour my intentions .
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