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Oh yeah BS, you're right with that one. We had a issue (OK sunk the beast) with a boat and the crowd we dealt with was fantastic. In less than 48hrs they handed over a 60K cheque and the balance followed 10 days later.
A mate had a similar issue with another company and had to fight hard to get something 4 months later.
But a good broker should shop around to get the best deal for the specific situation. My broker has us signed up with 4 different companies as each does each part of the Insurance package I need better than the others.
But then some brokers do get very good specific deals at times so would probably tend to use that company more I suppose.
And a good broker should fight hard for you if the need arises. That's what you pay them for.
Having dealt with one of the Insurance companies you list above, I wouldn't go near them with yours. But as it may just be me it's not fair to say which one I think.
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