We had trouble getting our pet permit as well. Money and forms were mailed in Oct. by Dec. no permit. I called, emailed and faxed, no response. Finally I Fedexed another form and money order, the cost was $55 from Fla. The pet permit was faxed back in 48 hrs.
At the Miami boat show
yesterday I explained my experience to a representative at the Bahamas tourist booth, the CEO of the Lucayan Marina Village heard me and joined in. I mentioned sailors waiting a month in Florida
for a pet permit. The Marina manager said to contact the marina you will be staying in, fax them the pet permit. They will fax you back a pet permit within 48 hrs. He does it all the time. It makes a lot of sense, they want you there spending money not in Florida
waiting to cross.
So it maybe another way to avoid a delay and frustration.