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Old 23-02-2007, 14:57   #16
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Join Date: Jul 2005
Location: Honolulu
Boat: S2 11.0C 36' Puka Wai
Posts: 157
Images: 1
Aloha Richard,
It's well known that if you want to know the highest price on anything, then go to WM. This is OK if you get what you pay for, and in this case I would say what you are paying for is the ability to touch, see, feel, and buy NOW. This means that good inventory control should be a top priority, but I find the attitude to be, at best,lackadaisical in this regard. A salesperson telling me I can "just order it" takes the cake - I mean if I have to order it and wait a couple of weeks for it, I can do the same thing on the internet for less money and usually less time! This applies to stuff usually bought in pairs, as already mentioned, where there's only one in stock, as well as the stuff is just not there, sometimes for months at a time - and it's not because its unavailabe. I can attest to the disorganized nature of the Honolulu store, it's right around the corner, but have experienced the same thing at So. Cal. stores.
And I'll second the comments about the ignorance of the salespeople. Occasionally there will be a real cruiser working there that's in town for a month or two that actually knows a thing or two, but usually its the same ol patronizing PR to cover up ignorance. Even Home Depot manages to have a couple of people here or there that know something.
Yeah, these things apply to more than just sailing, anchoring, etc. but if you want to make a difference, you gotta start somewhere!

In theory, Practice and Theory are the same. In practice, they are not.
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