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Old 12-12-2017, 13:29   #1
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Pantaenius Insurance - Post Irma/Maria

Has anyone had issues getting information/updates from Pantaenius Insurance on boats that were damaged during Hurricane Irma/Maria? My boat has been submerged in Paraquita Bay since September 6 and I've had minimal contact from Pantaenius since. I do understand that they have a surveyor on the ground in the BVI but emails to him are returned as "undeliverable." Further, my calls and emails to their representatives at HQ are repeatedly ignored. My insurance agent is working to get further information but I'm curious if others have had similar problems.
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Old 12-12-2017, 18:46   #2
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Boat: FP Helia 44 Evo
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Re: Pantaenius Insurance - Post Irma/Maria

Yes. They have been very difficult to get answers from, despite repeated request. Our boat was just recovered mid November from Paraquita and we’re trying to get the surveyor to complete the survey for a detailed assessment.
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Old 12-12-2017, 23:42   #3
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Re: Pantaenius Insurance - Post Irma/Maria

Although I am not familiar with this specific issue I can assure you guys that you are in safe hands.
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