We are sorry you are disappointed in The Wirie, but would love to understand the issues a bit further as some of what you wrote is not clear to us.
Re: the
aluminum saddle clamp.
Yes, there is some
corrosion, and yes there may be some. That component is 1" thick and will not fail because of some surface
corrosion between the saddle clamp and the bracket. We have been using this same component for 7+ years with no failures. You can easily clean off the surface corrosion (which you would not ever see from an aesthetic perspective when the unit is mounted).
Re: the
WiFi antenna
This part is a bit confusing to us. You state you disassembled the radome portion of the WiFi antenna, and
salt water came out.
My questions are these:
1) Assuming the antenna was mounted vertical, and you claim
water came out when you took it apart, it implies water must have entered from the top of the antenna (not the threads as you claim). If water entered from the threads (the bottom of the antenna), it would have simply drained back out (if water can get in, it can certainly get back out). But it didn't, it was trapped in there implying a leak from some other location on the antenna. If this is the case, we would love to discuss it directly to see if we can resolve it with our warranty. The antenna should not leak, and if yours did, it was a defect in that antenna.
2) You state it was
salt water. How could
salt water get inside that antenna when mounted vertically some height above your
boat? That in itself is a bit confusing to us. Even if splashed from a wave, and water was forced in through the threads at the bottom, it would have leaked back out. So I am back to not being clear as to where the water actually came from, but I am not convinced it got in via the threads at the bottom of the antenna. It seems much more likely it was rain water that entered the antenna from the top of the antenna (which certainly is still an issue).
3) The
photo of the antenna is not 100% clear, but all I can make out is some very minor green corrosion on the copper, which is just surface corrosion and would not cause the issue you had. Certainly the radome with some level of water inside may have caused issues like you stated. I am glad the antenna is working properly again, which to me, if it was sitting in salt water for months, is actually a testament to the
marine grade quality of the antenna. The antenna elements looks very good for months of salt water immersion.
We are sorry for your disappointment, and we are happy to discuss any of this further directly if you like. But we would prefer not to continue the conversion on this forum.