In reading Boaties story, it reminded me of some lessons I learned from my youth when working with the older guys, men
who in their 60s and 70s had experienced life and were masters of their respective trades. One guy in particular, Frank was a metal founder. He had his own business making ornamental fittings for the Pub trade
. Beautiful work. He was known to be a little more expensive than others in the exclusive field. Other founders products looked in the main just as nice, yet Pub chains would contract
Frank time after time.
I asked him about it. He filled his pipe and said " Everyone thinks manufacture is about making the item. It is....... but then there is the support for the item, Then the quality of the threads holding the item, then there is the ability to remove the item easily if necessary, then there is the item that has an electric
cable or a water
pipe going to it or through it......... are the edges protected.."
From him I learned that everything has a 2 ends and a middle. You CANNOT fix one end of a system without checking the whole system right through to the other end. If he had been a mechanic
doing the hydraulic repair on Phils boat, I can GUARANTEE he would have found the nut issue on the wheel or been aware that it was time to change it because of the metals used. He would have gone through the hydraulics inch by inch and fixed it first time. Its disappointing when the experts we hire dont have the same mindset.
From him I learned in my medical
training to take nothing for granted and check each patient thoroughly regardless of their primary complaint and find the real cause of the problem.
We do our best. I do miss the time where money
was not our primary target about doing our jobs and the job was the focus of attention to get it right.
This shakedown cruise
of boaties has brought out all the weakness of the previous fittings, and once replaced, he will have a great steel
boat. Its safe sturdy and seaworthy
Great first part of the trip Phil. Its not always about keeping a schedule, its about overcoming what obstacles occur on the journey.