Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Rate Thread Display Modes
Old 09-06-2016, 19:40   #1
Senior Cruiser
 
hpeer's Avatar

Cruisers Forum Supporter

Join Date: Dec 2008
Location: Philadelphia
Boat: Murray 33-Chouette & Pape Steelmaid-44-Safara-both steel cutters
Posts: 3,900
Underwriter wants invoices -Port Risk

I'm a bit grumpy about this today. Called insurer to tell them we would be taking a trip and needed to change navigation area.

They come back and tell me that for the last year I have been on Port Risk - No Navigation. WTF?

The story is I had a survey, they found some stuff they wanted attended to, I did the work, they asked for an affirmation which I supplied. THEN, apparently, the underwriter asked for INVOICES for all the work. This was never communicated to me. So I'm sitting here fat, dumb, and happy thinking all is well.

Now, to boot, some of the stuff was down right silly. For example they are requiring my stove be gimbqlled. OK, I was gonna do that anyway. But as a requirement for insurance?

The surveyor was not exactly on the A list and had some distinctly "interesting" opinions. He didn't write me up for it (wink, wink) but he disapproves big time of 6volt batteries on a steel boat. Apparently a real no-no.

No advice needed, I'll figure out how to deal with this, or not. Just needed to spout off a bit about the joys of the system.

Fair winds to all.
__________________

__________________
hpeer is offline   Reply With Quote
Old 09-06-2016, 19:56   #2
Senior Cruiser

Cruisers Forum Supporter

Join Date: Dec 2006
Location: Seattle
Boat: Cal 40
Posts: 2,401
Images: 7
Re: Underwriter wants invoices -Port Risk

I'm befuddled. Why can't you have 6 volt batteries on a steel boat?
__________________

__________________
cal40john is offline   Reply With Quote
Old 09-06-2016, 20:08   #3
Registered User
 
Mike OReilly's Avatar

Join Date: Sep 2011
Location: Good question
Boat: Rafiki 37
Posts: 4,034
Re: Underwriter wants invoices -Port Risk

The more of these stories I hear about, the more I'm convinced insurance is a crock. It's like walking into a casino and expecting to win .
__________________
Why go fast, when you can go slow.
BLOG: www.helplink.com/CLAFC
Mike OReilly is online now   Reply With Quote
Old 09-06-2016, 20:30   #4
Marine Service Provider

Join Date: May 2012
Location: New Orleans
Boat: We have a problem... A serious addiction issue.
Posts: 3,940
Re: Underwriter wants invoices -Port Risk

It may cost another survey, but try shopping around to other insurance companies.
__________________
Greg

- If animals weren't meant to be eaten then they wouldn't be made of food.
Stumble is offline   Reply With Quote
Old 09-06-2016, 20:59   #5
Registered User

Join Date: Jul 2011
Location: Atlantic ICW 29N/81W
Boat: Beneteau Oceanis 36CC, now sold
Posts: 817
Re: Underwriter wants invoices -Port Risk

The most we have been asked for is a signed document confirming all the survey 'must do' recommendations have been carried out, not the nit picking stuff but the must do stuff.
__________________
Robin3 is offline   Reply With Quote
Old 09-06-2016, 21:10   #6
Registered User
 
ErikFinn's Avatar

Join Date: Feb 2011
Location: Malaysia, Thailand
Boat: Beneteau Oceanis 430
Posts: 832
Re: Underwriter wants invoices -Port Risk

Not the first time I hear a similar story. And happened to me also.
They take your money but fail to let you know you are not covered.
Insurance companies are the biggest scammers on this planet Can you please confirm the company name you were dealing with? So we can all avoid them. Thank you.
__________________
ErikFinn is online now   Reply With Quote
Old 09-06-2016, 22:07   #7
Moderator
 
JPA Cate's Avatar

Join Date: Nov 2011
Location: aboard, cruising in Australia
Boat: Sayer 46' Solent rig sloop
Posts: 10,704
Re: Underwriter wants invoices -Port Risk

hpeer, probably the simplest fix is to scan the invoices and e-mail them to the ins. co. On occasion, we've photocopied them and mailed them, too, return receipt requested, so you know they were delivered.

Ann
__________________
Ann, with Jim, aboard US s/v Insatiable II, in Oz, very long term cruisers
JPA Cate is offline   Reply With Quote
Old 09-06-2016, 22:31   #8
Registered User
 
Tkeeth's Avatar

Join Date: Apr 2016
Location: Nola
Boat: 97 Hunter 430 43 ft.
Posts: 362
Re: Underwriter wants invoices -Port Risk

Yeah well, did this to me, after I fixed it. No invoice and all stupid things. I had a receipt for the spare anchor rode they made me buy...
__________________
Tkeeth is offline   Reply With Quote
Old 09-06-2016, 23:24   #9
Registered User

Join Date: Apr 2013
Location: So Cal
Boat: Catalina 30
Posts: 943
Re: Underwriter wants invoices -Port Risk

Quote:
Originally Posted by Ann T. Cate View Post
hpeer, probably the simplest fix is to scan the invoices and e-mail them to the ins. co. On occasion, we've photocopied them and mailed them, too, return receipt requested, so you know they were delivered.

Ann
Indeed, unless it's the case where hpeer did all the work. (Which I'm guessing, based on prior posts). Then hpeer wouldn't have any invoices - for gimballing a stove or whatnot. Then it may be a bit of getting yet another surveyor out to attest to the repairs.

Insurance is such a racket. I still cannot get my ins co to send a year long proof of ins to my marina. Always 1 month at a time.

IIRC from another thread, hpeer is looking to get a passage started right away (like now) - insurance problems may delay that quite a bit.

And for you naysayers: you know 6v batteries won't work in steel boats. There's not enough voltage to overcome the strong magnetic force from the hull....
__________________
jeepbluetj is offline   Reply With Quote
Old 10-06-2016, 05:59   #10
Registered User
 
denverd0n's Avatar

Join Date: Jun 2008
Location: Tampa, FL
Posts: 3,953
Images: 6
Re: Underwriter wants invoices -Port Risk

So, give with the details. Who is this idiotic insurer?
__________________
denverd0n is offline   Reply With Quote
Old 10-06-2016, 06:10   #11
Registered User

Join Date: Apr 2012
Posts: 570
Re: Underwriter wants invoices -Port Risk

Quote:
Originally Posted by jeepbluetj View Post
Indeed, unless it's the case where hpeer did all the work. (Which I'm guessing, based on prior posts). Then hpeer wouldn't have any invoices - for gimballing a stove or whatnot. Then it may be a bit of getting yet another surveyor out to attest to the repairs.
Send a video of the stove gimbal in action?

Last time an insurance inspector came to my boat prior to insurance being issued, the inspector related to me that she had never inspected a sailboat. Her checklist was very basic, but she was unable to complete it without my explanation of terms and description of operation of equipment and condition.

The most recent underwriting of a new-to-me boat involved an "inspection by phone call"...with me answering a lengthy series of questions over the phone with an insurance company rep. No one came out to look. No pictures were sent. No survey was done. One of the largest, if not the largest, insurance company in the US.

In the OP's case, perhaps the company doesn't want his business. Change to a new company.
__________________
fryewe is offline   Reply With Quote
Old 10-06-2016, 07:04   #12
Registered User

Join Date: Aug 2008
Location: New Bern, NC
Boat: Holman & Pye Red Admiral 36
Posts: 498
Re: Underwriter wants invoices -Port Risk

What the companies that I surveyed for usually required was a signed note returned by mail. Photos and invoices were helpful too. Sometimes I had to go back and inspect the work done - that was the underwriter's call.

The insured usually got 30 to 90 days to finish the work AND submit his signed note. Check and find out what the time period is.

The reason things are done by mail or by telephone is that if you lie, you have committed mail fraud and the insurer does not - by law - have to pay you dime one.

So don't lie.....
__________________
Doug Brown is offline   Reply With Quote
Old 10-06-2016, 08:13   #13
Registered User
 
CREX's Avatar

Join Date: Dec 2013
Location: T or C NM
Boat: Catalina C-27-Venture of Newport 23'
Posts: 78
Re: Underwriter wants invoices -Port Risk

Insurance is a great concept but without morality it's just a scam to all. Lots of money goes in fast, little money comes out slow, if at all.
__________________
CREX is offline   Reply With Quote
Old 10-06-2016, 08:16   #14
Senior Cruiser
 
hpeer's Avatar

Cruisers Forum Supporter

Join Date: Dec 2008
Location: Philadelphia
Boat: Murray 33-Chouette & Pape Steelmaid-44-Safara-both steel cutters
Posts: 3,900
Re: Underwriter wants invoices -Port Risk

Thanks for all the comments. I don't want to say too much and burn bridges at the moment. I suspect some of what is going on is inexperienced people cycling through the industry.

It's a very well respected broker and I'm sure I'll resolve it somehow. Not the first insurance issue I've had. Sometimes the broker is a knucklehead, sometimes I think they get burned out dealing with insurers and boat owners. I know I've had a Canadian company refuse to renew simply because I was in the USA. Point blank, we won't go there.
__________________
hpeer is offline   Reply With Quote
Old 10-06-2016, 08:18   #15
Registered User

Join Date: Sep 2014
Posts: 399
Re: Underwriter wants invoices -Port Risk

get another surveyor preferably NAMS certified to review the list and issue a report you don't need invoices


nothing wrong with 6 VDC batteries on a steel hull that's BS
__________________

__________________
bsurvey is offline   Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Interesting conversation with insurance underwriter TacomaSailor General Sailing Forum 30 27-01-2015 11:14
At The Risk of Sounding Like a Jerk ssullivan Multihull Sailboats 31 07-09-2008 19:50
Anchoring in Florida at risk starfish62 Cruising News & Events 2 19-03-2008 12:00



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 19:40.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.