The final result... a Happy Ending of sorts.
My wife (the bull terrier) went in to see the the M.D. They agreed that the cost was indefensible and they then agreed to a fixed price
and they then just threw lots of man hours into it to get it completed.
First, for the record
, I must say that their workmanship was excellent - the end result looks great and the quality is good. So from that point of view, I am happy with the product. I would actualy recommend these guys - with the proviso that you get at least an estimate.
The cost was my complaint, because they billed me for hours worked - and some of the guys work real slow and others just booked down lots and lots of hours watching the resin gel. There was no supervision.
As I have stated earlier, the whole fault for this entire debacle was mine and mine alone - I have never resiled from this fact.
.... so no need to kick my head
in, in your replies.
I was just too trusting. Having spent most of my working life in 3rd world countries where fair play a handshake was all that was required, I dropped my guard.
Hey ho!. Lesson learned. I'll be an utter bastard next time.
Anyhow, thanks for everyone's advice.I forget who it was in an early post who suggested getting another person who was not emotionally involved to go re-negotiate - but that worked fine. Thank You.
ps.. for the curious - I'm happy to let anyone know what I had done and the final cost - but only via a PM... I'm already famous enough, the whole dock
knows about this debacle and are shocked (actually ROTFL-ing). I don't wish to make it even more public.