The hutton arco "hit and miss".
These guys are really bizarre!
I had 2 wiches rebuilt to self tailing wiches with these guys last year.
I sent my winches off, and after the promised 4 weeks had elapsed, I rang them.
Well, there was no answer to the line. So I rang them the next day, no answer to the phone
. SO I wrang them the next day, no answer to the phone
.... I really thought I had been scammed by an internet
scammer (I had paid the quote upfront, and the business had appeared to have dropped off the face of the earth)
I sent an email
, after many days, I got a reply "We were all on holiday - will progress your job when we are back in the office."
A couple of weeeks later, my winches arrived mysteriously in the post. The workmanship was rally good and I was HAPPY, the result was good.
Well, as a happy customer, I then sent an email
- asking for parts
for the ARCO 44. Over 13 months to date and no response!
Well, these guys do good work, but they "march to the beat of their own drum".