Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Rate Thread Display Modes
Old 22-06-2012, 21:30   #1
Registered User

Join Date: Apr 2006
Posts: 4,413
Alpha 3000 toasted

My control head of the Alpha 3000 developed a short apparently and got very very hot and of course died.

Contacted the company and got a recorded message to leave a message. No answer to my emails.

Is this company toast? Does anyone know?

Do I have to change the entire system... new drive and compass? or can I buy a control head from another mfgr?
__________________

__________________
Sandero is offline   Reply With Quote
Old 22-06-2012, 23:12   #2
Registered User

Join Date: May 2008
Location: Pender Harbour, BC
Boat: Stevens 47
Posts: 95
Don't know about Alpha company but I'm using their drive with a Raymarine X30 core pack, been working fine for three seasons now.

Doug
__________________

__________________
s/v Thea is offline   Reply With Quote
Old 23-06-2012, 06:10   #3
Senior Cruiser
 
colemj's Avatar

Cruisers Forum Supporter

Join Date: Oct 2005
Location: Presently on US East Coast
Boat: Manta 40 "Reach"
Posts: 10,049
Images: 12
Re: Alpha 3000 toasted

Friends of ours had a part of their Alpha system die two months ago and got a replacement part and technical advice from Alpha. So if they went out of business, it was not very long ago.

They are a small company and perhaps they need a bit of time to answer.

You cannot use another control head. You can use the drive with any autopilot, but the control head is specific to the control computer.

Mark
__________________
www.svreach.com

You do not need a parachute to skydive. You only need a parachute to skydive twice.
colemj is offline   Reply With Quote
Old 26-06-2012, 13:44   #4
Registered User

Join Date: Apr 2006
Posts: 4,413
Re: Alpha 3000 toasted

Update... on Alpha.

They are still operating.. but were closed for inventory.

I'm facing a mighty spendy repair.
__________________
Sandero is offline   Reply With Quote
Old 24-02-2013, 04:48   #5
Registered User

Join Date: Apr 2006
Posts: 4,413
Re: Alpha 3000 toasted

Yikes.. I never did a final report.

FInally I was told that the drive unit failed... and it took down a via the feedback circuit something in the control head. They offered to replace the *core* of the control head with the latest version of their 3000 electronics called Dash and the drive was toast. The repair was spendy but it was a one for one swap so the install was simple. Works beautifully and is much quieter and I can't even hear the drive unit any more. That's a plus. Hard to tell about the software and whether it's improved or used less power.

They support was fine! Thank you Chris. The unit is back together in the old box... and I hope I have years of trouble free service from it. The first go round lasted probably 25 years.
__________________
Sandero is offline   Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 19:35.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.