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Old 19-12-2010, 15:49   #1
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Alpes Inox Stove Needs Help

Does anybody know where we can find repair parts other than the company in Italy? Two burners are having problem with their flame diffusers (IE RUSTED). The factory will sell new burners for all four plus the odds and ins for about $450. A new stove will be more than double the repair cost.

What to do? Does anybody have or know a used stove that we could buy or steal parts to repair this Alpes-Inox?

Thanks

Wil
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Old 20-12-2010, 16:12   #2
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Is it a white elephant and knowbody has one?
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Old 20-12-2010, 21:48   #3
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I've got one on our Voyage cat.
No problems yet. If they have problems with the equipment in their charter fleet, usually they will find something else.
Maybe you could check w/ them in Annapolis.
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Old 21-12-2010, 05:44   #4
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Originally Posted by ggray View Post
... Maybe you could check w/ them in Annapolis.
I don't believe that they're sold in North America.
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Old 21-12-2010, 05:49   #5
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Thanks for the response. Are you saying that there is a dealer in Annapolis or a charter fleet?

Wil
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Old 21-12-2010, 08:05   #6
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Oops - they do have an American distributor/dealer, "DOM", with several showrooms, though not in Annapolis.

Dom Showrooms North America

http://www.domshowrooms.com/brands_alpes.html

DOM Showrooms Main office:
66 Crosby Street, New York, NY 10012
Tel: 212-253-5969
Fax: 212-253-5889
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Old 21-12-2010, 18:27   #7
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Yeah, we ordered new flame diffusers from DOM & they ordered them from Italy. Took a while but we got them.
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Old 22-12-2010, 12:17   #8
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Hi Jon

I enjoy reading your blog, just waiting our turn to depart.

Do you happen to know what diffuser you purchased and the price. I was wondering if it would save us money just buying straight from the company or thru DOM. Did you replace the whole burner assembly or just the diffusers? The diffusers seem to be the only problem that we have with rusting. Have you had any other problems with your stove that we may need to order part for?

Thanks

Wil
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Old 28-12-2010, 20:39   #9
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I wasn't clear, but was referring to Voyage Yachts in Annapolis. Sounds like Dom would be the way to go.
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