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Old 17-01-2010, 17:51   #1
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Angry Yanmar Monopolizing

I'm really beginning to regret buying a new Yanmar motor. In just the past six months since purchasing the motor their web site has gone from a partial informer to a NOTHING site, unless your a Dealer. They refer you directly to a dealers or distributors.

I would just like info to do my own work. If I'm out in the middle of the Pacific and I need to do work on the motor, what am I going to do? Call a Dealer? That's pretty stupid!!!!! Try to find a repair manual for a new motor.

Even installing the damn thing, the manual contradicts itself! e.g. Oil for the gearbox, the manual says QuickSilver 80-90W but on the back of the gearbox it says 20-30W. Try to find the max. rake angle for a 3JH4E. Nada!

One cannot even contact Yanmar anymore. Maybe they are getting too many complaints.

A lot of the links that DID have some info on the motors are dead now. It's like they have closed down anything that has their name attached. They think they are something special and you have to goto them for everything.

I can find info on 100 year old compressors easier then yanmar motors.

This may sound like a rant but it's a not so formal complaint and it's going public!

What say you?
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Old 17-01-2010, 18:07   #2
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oOne of the reasons I bought a cummins. Many places to turn if I need help also so far don't need help.
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Old 17-01-2010, 18:18   #3
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Cascade Engines or Mack Boring can help.

Don't get discouraged, they are great engines.
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Old 17-01-2010, 19:00   #4
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Thanks Del.. you've made my day.

I have Volvos and have been pretty cranky recently with their pricing of off-the-shelf spares. I don't feel so bad anymore.

I'm guessing the engine manufacturers know that an engine will last 10+ years in a sailboat. So unless you change boats, they have you by the short and curlies.
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Old 17-01-2010, 19:04   #5
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Yanmar Marine Engine Help
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Old 17-01-2010, 19:31   #6
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We all have our preferences/prejudices...usually it is the make motor installed in our current boat... We all have heard the horror stories about the different motors...and cost of parts...all in all for small diesels I remain a fan of Yanmar even though I
may not be able to contact them directly, I've always have been
able to talk to the right guy at Mack Boring and receive parts
for my 25 year old motor within a few days.

and I second...Yanmar Marine Engine Help
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Old 17-01-2010, 20:17   #7
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Quote:
Originally Posted by CAELESTIS View Post
Cascade Engines or Mack Boring can help.

Don't get discouraged, they are great engines.
Maybe so but the service sux! I would not recommend a Yanmar to anyone that is not already a diesel mechanic.

Most of the Cascade links are dead now. Mack Boring is no better then any other dealer. And links given in the "ON-Line Shop Manuals" thread are dead now. http://www.cruisersforum.com/forums/...ls-8758-3.html

"Yanmar Marine Help"? Been there and it still doesn't tell one what to adjust the valves to or what is the max rake to install a new motor. The discussion forum is also dead. And it refers one to the "Owners Handbook" that can't even concentrate on the one motor that one buys.
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Old 17-01-2010, 20:29   #8
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You are in Puget Sound? Call Gallery Marine in Seattle. Or call Curtis at CSR Marine (Lake Union).
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Old 17-01-2010, 20:34   #9
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Were I you, I would have bought the shop manuals with the engine. They are available through Mack Boring.
Pete, thanks for that site. Having a Yanmar means that I won't need it for a very long time. My shop manuals haven't even gotten any grease on them yet. It is a wonderful thing.
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Old 17-01-2010, 20:48   #10
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Were I you, I would have bought the shop manuals with the engine. They are available through Mack Boring.
Pete, thanks for that site. Having a Yanmar means that I won't need it for a very long time. My shop manuals haven't even gotten any grease on them yet. It is a wonderful thing.
I asked for manuals! The dealer looked at me like I was nuts, "what manual". I was lucky to get a parts breakdown and then he had to print it off of his disk/computer after getting on my knees.

Now they tell me!
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Old 17-01-2010, 22:08   #11
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now you are really scaring me...have my manuals (3gmc)
but have come to rely on the hand holding in the past...
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Old 17-01-2010, 22:09   #12
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I have a 3QM30F and have had no trouble getting parts for it..I bought a service manual from Minards Diesel in Australia, no problem...

Yanmar engines are great...my service manual is practically unused....

I service it myself, it has done 000's of hours and always starts..

Only major problem I ever had was a leaking head gasket, so we did a top end overhaul and replaced all the gaskets and hoses, cleaned out the exhaust manifold and heat exchanger, and off we go again.

these are not complicated engines...very simple basic diesels
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Old 17-01-2010, 22:10   #13
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delmarrey, I just went to the Cascade Engine site, and they still have the service manuals up for your engine. (I thought they would, I just visited it the other day).

It takes a while for the pdf to start loading, maybe a minute or two, but once it does, it works fine for me. PM me if you can't get it to work.
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Old 18-01-2010, 02:44   #14
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I used "3JH4E PDF" in google and, on the second page, found :
Cascade Engine Center | Diesel Engines | Yanmar Manuals

(addendum - sorry, I didn't see the previous post until after I'd submitted mine)
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Old 18-01-2010, 05:24   #15
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Quote:
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I used "3JH4E PDF" in google and, on the second page, found :
Cascade Engine Center | Diesel Engines | Yanmar Manuals

(addendum - sorry, I didn't see the previous post until after I'd submitted mine)
Thanks but.......

This is the same as what came with the motor, the Owners Manual. As one can see there is nothing about installation or valve adjustments or fuel pump timing or head bolt torque after break in or.................
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