We have a 2012 Leopard
44 with 39HP Yanmars and SD-50 saildrives. I did the scheduled gear oil change
at 500 Hrs per the owners manual. At about 550 hrs, we first noticed that on occasion, the port engine
would not go into forward and progressively got worse. As we were cruising the North and East coast
of DR, there were no Yanmars dealers close by to query about the problem. Finally when we arrived in PR and contacted Yanmar
, we were told the only authorized Yanmar
dealer was on the far side of PR. We contacted them and told to come to Farjado on the East coast
for warranty repairs
. After we got there, we put our boat in a slip at $100. per day and after about a week of phone
conversations, they informed us that it might not be covered under warranty and the only way they would perform the work was to give them a signed blank check or a credit card number.
I then contacted a distrubutor in Florida
who told me that the PR Yanmar dealership were probably not experienced as they were primarily Agricultural and I should wait until I got to St Thomas and contact Offshore
Yacht Svc and they would be the best ones to take care of my problem. About a week after we arrived in St Thomas, the tech came out and said that the clutch
cone was toast and would have to be relpace. The starboard engine
was fine. After 4 hrs labor and a bill for $925. the the port was now working again. Offshore
submitted the invoice for warranty and the warranty claim was denied because I did not follow the required maintenance
procedure. When I talked to the manager of warranty at Yanmar USA in Georgia
, I got a short letter back with a scan of the warranty book. I was told that the clutch
cone is a normal maintenance
item and is the responsibity of the owner. It reads "The clutch cone at 500hrs is to be inspected and replaced or lapped". Failure to perform this procedure voids the warranty on the saildrive
. The labor to have this done is approximately $500. and involves lifting the engine and seperating from the saildrive
, dissasembling the saildrive, and tearing apart the clutch assembly. Not too sure what lapping is but basically it is recoating the cone with an a chemical which renews the surface of the cone.
This must be done every 500hrs or the warranty on the saildrive is voided.
I do know that the clutch cone has been an ongoing problem having talked to several owners and techs, for Yanmar and understand that they will be coming out with a different saildrive sometime in the future.
I was most dissappointed the way Yanmar handled my warranty claim and failure to take responsibility for a problem with their product that they are well aware of.