I have purchased a number of outboards over the last 20 years.
In all cases in the past after the dealer installed the motor
, we both went for a run in the boat to check for the right rev's and the dealer then changed out the prop's until we had it right.
In this case not only was I charged $1,000 more than the standard rate for installation
. There was no introduction
to the use of the motors and No run in the boat. I asked about the correct prop size and was told they would fix that during the first service (10 hours)
After motoring back to the marina from the slipway, i could not get the rev's above 3,000.
I went to the dealer and he swapped over to a finer pitch
prop). Now I was getting 4,500 revs.
I reported this back to him. He told me Tohatsu did not make smaller pitch
prop's than the one I had and that I would need a specialist to repitch the prop at MY cost.
He also said I would veto my warranty if I continued to use the props he had given me.
specialist warned me about repitching an aluminium 14X11 to a 14X9. in his experience, the blades would fall off after a month or two.
I contacted the Australian distributor with copies of the emails between myself and the dealer.
What I got back was a shock, the distributor wanted nothing to do with it.
All I got was a load of spin, how these motors were designed for planeing boats and the problem was all mine.
However, yesterday I did get an email
from the dealer offering some form of support, we shall see.