Originally Posted by Dod42
We have dealt with the Australian Agent and always found them very attentive, knowledgeable and quick to respond. I bought the boat through them so any issues are technically theirs not FP's. Having said that they know the factory, they know the people to talk to and they carry a lot more weight with the factory to get things resolved than a single
boat owner. When you look at getting work done on your Ford car you go to a dealer not Ford direct in the US. The system is the same.
I am happy to nominate whom the Australian Agent is for FP, Catana
, and others, Multihull
Solutions.... Further, I will state that yes the above is true, F.P. basically sell them to the Agents, who then sell them on. In my case the Agent "Multihull Solutions", has performed above and beyond expectations. I mean really for me, exceeding expectations. I am quite pleased with their Service
and Personnel, and would buy from them again.
I think they are the middle ground, and mediate all issues and try to get compensation from F.P. where warranted. I have no complaints as all, and would recommend them to anyone.. Knowledgeable, top Service, and always approachable and contactable.
Helia 44 "AVALON" in Mooloolaba Australia