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Old 24-10-2010, 08:15   #61
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There are issues with the St. Francis 50. I believe the boat is Sularie, but the speeling is most likely wrong. The handling of the problems with the boat were not handled very well. Some of the letters passed back, and forth with the owner, and Duncan are ridiculous........i2f
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Old 24-10-2010, 08:49   #62
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There are issues with the St. Francis 50. I believe the boat is Sularie, but the speeling is most likely wrong. The handling of the problems with the boat were not handled very well. Some of the letters passed back, and forth with the owner, and Duncan are ridiculous........i2f
"Suliere" of whom you are referring, and its owner, Paul, were using their website as their own personal vendetta against Duncan, who by the way is a very fine man with honorable intentions. It was all about the davits and handling his oversize dingy. The problem was resolved. Just remember, there are always 3 sides to every story. The new owners side, Duncan's side, and the truth (being usually a combination of the 2 others). The St. Francis is a very well thought out and well constructed catamaran.
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Old 24-10-2010, 09:43   #63
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"Suliere" of whom you are referring, and its owner, Paul, were using their website: cruisersforum.com as their own personal vendetta against Duncan, who by the way is a very fine man with honorable intentions. It was all about the davits and handling his oversize dingy. The problem was resolved. Just remember, there are always 3 sides to every story. The new owners side, Duncan's side, and the truth (being usually a combination of the 2 others). The St. Francis is a very well thought out and well constructed catamaran.
It was a bit more than the davits and really spoke to the level of Quality Control exercised during the build. Duncan did ultimately step up and resolved everything to Paul's satisfaction, however, IMO the whole affair could have been handled much better by Paul (and I have told him this).

One of the things that should have been done was to have an independent, qualified surveyor review the vessel. It is something that most who are buying a new boat reject (it's a NEW BOAT!), but in this case I think it would have been worthwhile.

Fair Winds,
Mike
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Old 24-10-2010, 13:47   #64
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I do understand where the truth lies, but as mentioned it was a WHOLE lot more than the davits. It was more along poor customer service after spending so much money.......i2f
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Old 24-10-2010, 16:15   #65
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"Suliere" of whom you are referring, and its owner, Paul, were using their website as their own personal vendetta against Duncan, who by the way is a very fine man with honorable intentions. It was all about the davits and handling his oversize dingy. The problem was resolved. Just remember, there are always 3 sides to every story. The new owners side, Duncan's side, and the truth (being usually a combination of the 2 others). The St. Francis is a very well thought out and well constructed catamaran.
Thats a bit disingenuous, it was way more than the davits, and it was not a vendetta, simply a demand for what was paid for. I think it should also be pointed out that Paul also thanked STF for resolving the matters and also says that he would buy the same boat again from the same builder. I think Paul is strong in his demand for the customer getting what they pay for. Who can blame him.
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