Re: Australian Customs - Deterrent to Visiting Oz ?
Originally Posted by SimonV
I can assure you that a complaint to the ombudsman is the best way to go. An investigation, if the complaint is found to have substance will be instigated, and all findings are passed on to the complainant. If the ombudsman is not happy in the way the complaint is investigated (normally by the internal branch of customs) then it will use other agencies. If your claims are correct the Ombudsman's Office would like to hear from you.