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Old 23-03-2019, 11:23   #1
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Location: Chesapeake Bay
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Weems and Plath Kudos

I wanted to give credit where credit is My trusty hand bearing compass developed bubbles. I called weems & Plath and talk to a person immediately who said to fill out the form that I could download from their website and ship it back to them for evaluation. I shipped my compass to them for repair. 5 days later I got a brand new one for no cost. They said that their products are warranted for life and they will stand by them.

This is outstanding customer service. I would like to congratulate weems & Plath.

Ben
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Old 24-03-2019, 17:55   #2
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Re: Weems and Plath Kudos

Cool.
Good to know. I also own one.
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Old 25-03-2019, 18:56   #3
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Re: Weems and Plath Kudos

They're a class act for sure, I've heard of other similar experiences. I wonder how they can stay in business in a niche that specialized, but hopefully they have many years ahead of them!
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Old 25-03-2019, 20:42   #4
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Re: Weems and Plath Kudos

That’s great. Is that the little yellow one? I hesitated buying one on cost but will get one now if the warranty is that good
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Old 25-03-2019, 23:05   #5
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Re: Weems and Plath Kudos

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Originally Posted by redneckrob View Post
They're a class act for sure, I've heard of other similar experiences. I wonder how they can stay in business in a niche that specialized, but hopefully they have many years ahead of them!
I think they really have the market for navigational instruments. Their quality pieces and with customer service the way it is oh, I'll be a fan forever.
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Old 25-03-2019, 23:06   #6
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Re: Weems and Plath Kudos

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Originally Posted by Hoosierdoc View Post
Thatís great. Is that the little yellow one? I hesitated buying one on cost but will get one now if the warranty is that good
Yes, it's the yellow puck. I've used others, but the weems & Plath is simply the Best. It has a really great sight glass so that you can hold it up to your cheek right under your eye and look out at the object your siding without much deviation. It is especially useful when ded reckoning or plotting a running fix.
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Old 25-03-2019, 23:55   #7
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Re: Weems and Plath Kudos

I sent two clocks to them due to issues. Got basically new in return....... under warranty. Great company great products
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