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Old 11-04-2015, 19:47   #1
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Gill OS2 taped seams failure

Has anyone out there had the taped seams on their Gill OS2 super-expensive offshore gear disintegrate into sticky blobs when rinsing the gear? The tapes on the inside seams turn into a tangled mess? Has anyone had experience, good or bad, on getting Gill to live up to their "Gill Guarantee"?

I purchased two full sets of the OS2 about 5 years ago when we anticipated sailing east-bound in the Southern Ocean. Plans changed, we headed back to the tropics, and the suits were each used only twice, less than a day each time. Otherwise they were always stored and maintained in line with Gill's instructions. Seems the glue on the seams turns to goo despite tender loving care.

Any leads on how to deal with this product failure, or with Gill more generally, will be greatly appreciated.

Alii
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Old 11-04-2015, 19:57   #2
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Re: Gill OS2 taped seams failure

Suggest you contact Gill, regardless of warranty since many companies will go beyond it. If it has a GoreTex warranty, Gore will also replace garments even when the manufacturer won't. If it isn't Gore-Tex, you probably just have Gill to work with.
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Old 17-06-2015, 03:50   #3
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Re: Gill OS2 taped seams failure

My error -- we have two of these suits, and they are OS1. Only one had been washed out recently and disintegrated. Sent them both to Gill in Georgia -- and they promptly sent us two brand-new suits.

So A+ for Gill for standing up for their product. But it seems they know that the glue used in the seams is prone to fail, at least for suits circa 2009-10. Probably worth sending your set in for "testing" before relying on it for a long voyage, like crossing the Indian Ocean.
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