I purchased a Den Haan trawler
lamp from WM. After I filled it with fuel
I discovered a small leak. I returned it to WM and the replacement lamp leaked too. Bad batch evidently.
I sent an email
to Den Haan and was surprised to get a response from the owner - Mario. He asked for the stamped letters on the bottom of the tank and shipped me a replacement tank - all the way from Rotterdam to San Francisco
. Problem solved
. He also threw in a Den Haan cap and tie.
at this level deserves to be recognized.