This Spring I put in a work order to have my mast
unstepped so I could renew the wiring
, put a new VHF antenna
and change the lamping to LEDs.
has made it difficult to work, but I got the new wires snaked, a new LED deck
light installed and when I went to relamp the old tricolor/anchor light I could see it was ready for the dumpster... although it did work.
The problem would be mounting it. Forwhatever reason the top of the mast
is sloped about 15° so to mount a light plumb it needs a 15° wedge. The old one was some sort of plastic and was showing cracks... and... it gave way.
I came up with a design which was 2 channels bolted together the bottom one bolted to the top of the mast... and cut to level (15°) and the bottom bolted to it and then the light(s) and windex installed on top plumb.
Needless to say this took more than a week to get the materials and fabricate them. It came out perfect.
The last thing was to replace a working incandescent steaming light with an LED bulb. It too had to be ordered. Everything was done except the last bulb so I notified the yard that it was ready to step as of Friday and at noon on Tuesday if I replaced the steaming lamp with an LED.
I had sent an email
to the manager telling him I want to be present when it is unstepped and stepped. They pulled the mast when I wasn't there. TYPICAL.
I took the clevis pins home to Ospho clean them and would bring them for the restep... I was to be there of course... I didn't have to leave them on the boat. On Monday I called the yard and they cancelled for Tuesday claiming bad weather
. Fine. I'd have the LED def by early Weds... this AM.
It's an hr's drive to the yard. I waited for the rush hr and departed just after 9:30 and underway about 10 miles into the trip (hr + OAL) I called the yard to tell them I was on my way. It was 10:31
I was told they couldn't find the clevis and cotter pins. Of course I had them with me. I told them I would be there is less than 45 min.
As I got to the last traffic light I called the Chandlery
and asked Matt to LITERALLY hand me the LED as I drove by on my way to the mast. It was like passing the baton in a relay. I didn't lose a second.
When I arrived at the mast it was on the horse. No one was there but another sailor and HIS mast was on other horses waiting to get his stepped.
The crane operator yard guy told me that it would be done. It was 11:20 in the morning... WHY???????????????????????????????
No answer he drive off in his cart. I put the bulb in and waited till 12:30 or so and went to town for a bite. I was gone 1/2 hr. Came back... nothing. Pins were all sitting there in a container next to the mast.
I went to the office and asked the very nice admin gal... what's with the yard. Why can't they do ANYTHING as I ask? And why can't they step my mast?
I went out and saw the crane guy. He told me that someone had put gas in a diesel
truck and that a boat was needing work on a dripless shaft. HA???????????????????
I went back and told the gal that the guy was bummed out and didn't want to do may mast because of the truck problem HA??????????????????
The owner heard me and came in. I was now pretty pissed. I demanded to know what was going on. He left to talk to the yard manager. It was not after 2. I followed over to the other building and found the two of them. The owner told me he couldn't step my mast because there were no lights... HA????????????????????? this was complete 100% rubbish
I then told him about the feck up they did last year... I asked again WHY can't they step today... we got 3 hrs before they close... They insisted not today... tomorrow. I told them I could not be there because I had a DR appointment. They wouldn't budge. I told them I called at 10:31 telling them I would be there in 45 min. He didn't tell me not to come. But there he told me HE had called me... a BS lie. My phone
showed who called who. And it also showed when I arrived because I had witnesses and a call log to the chandlery
Then the owner says he's dropping the mast on the deck
and my boat as to leave tomorrow... don't want your money
(I had already paid in advance except for the mast stepping.)
I told the manager he had to apologize for accusing me of lying because I called him not he called me at 10:31. The owner got in his car and left.
I went to the office and wrote and signed a statement that they were not to touch my property unless I was there.
There are many boat yards.... they are all similar in how they do business. I am finished with this one.
I spoke with the manager on the way home from my car. He apoligized and said... he was about to call me about the mast when my call came. HA?????????????????? some excuse. But he was caught by the phone
He said he would step it on Friday.
I wrote an email
telling them I needed the weekend to wire the lighting
, install the new VHF
and test it and would be out of there ASAP...
What is it with these boat yards? Don't they ever learn from the mistakes
? Do they ever pay attention to what their customers say in writing in drawings? I sent them a haul and block drawing. Ignored and they broke my speedlog transducer last year.. hauling the boat when I wasn't there of course.
And this is only SOME of my complaints of this yard.
Nice people... pretty incompetent in management and running a boat yard.
I need a new winter storage
yard in western LIS... any suggestions?