Originally Posted by garrobito
..This is an eternal problem between what yard understand and customer understand... I work with yard in the past and I can understand both sides, as an owner and as a manager.. No win.. no one win... you can rants all you want over the yard, they have their own schedule and sometimes changes in a minute... so guarantee they gonna wait for owner to step it's not definitely a sacred, sealed with a kiss deal ..
Everyone knows that the so called work schedule is very fluid. It is so because of:
are not always in stock and mostly are order for a job
jobs underway can escalate when new parts
are needed or another issue is discovered that also demands attention (change order)
can influence what work can be done
tides can influence what work can be done
staff can be out for various reasons
machinery or equipment
can break or need repair
emergencies can arise which get immediate priority
and so on
In light of this... a boat yard work schedule is more myth than reality. What it is is more like a target to perhaps start or complete a work order. Because of the above.... the yard will alter these targets to keep the staff busy and the work getting done. This is a MANAGEMENT ISSUE.
The yard's "behavior" in my case struck me as irrational. The only loss of time... was to raise the hanging mast and place it back on the saw horses. They had 6.5 hrs to pick it up and step it which would take no more than .5hrs.... attach 4 shrouds and the head
stay and then tow the boat 30 feet back to the slip where the tunning and wiring
would be done by me.
was perfect... and so unless they had emergencies preventing the crane operator and one or two mast handlers there is no reason why it could not have been stepped that afternoon. Or if they had decided NOT to do it, have the courtesy to tell me not to drive all the way out for no reason when I called then at 10:30am.
And let's not forget that the yard manager/crane operator told me at 2:30 or so that... he was bummed out and because the the fuel
incident and didn't "feel like" doing anything after that. THAT doesn't sound to me like a scheduling matter. That sounds unprofessional to me with excuses and BS.