I reserved a charter
with Moorings a few months ago for a one week bareboat charter
during the first week of June. Last month we made final payment via credit card, so its fully paid.
Our air travel reservations is with Aero California
, who apparently was halted by the mexican goverment on April 2nd from flying due to safety
issues. It's now May 1st and I came across a story on the web. I called Moorings, who we booked the entire trip with and they are not doing anything pro-active to help us. The operator I spoke to, said that he was expecting Aero Cal
to reopen in time for June. Everything I read online points to the airline not opening anytime soon.
What is your opinion on how hard I should push Moorings on helping us find alternative transportation means and who should pay for it. I feel that the month we lost
by Moorings not contacting us makes them partially responsible. It's not even clear if we will get a refund on the airfare portion. Has anyone ever been in this pickle? We may be able to fly to Cabo San Lucas, but then the drive to La Paz
is supposed to be long and expensive.
any help would be greatly appreciated!