We have had a completely different experience than Capt Alex..
We have used Sailclear in Montserrat, St. Lucia, SVG and Grenada.. All this year.
The key is to send the noticies prior to going into the office. We send the notification from our
boat, before physically presenting. On presentation, we say we used Sailclear and the officer just nods, asks our
boat name and prints out the paper. Super easy.
We see so many people that go into the office expecting to use a computer in the office. In every office we have been in, the
computers are turned off and you are forced to fill out paper.
Sailclear is completely free to sign up for.
As a side note.
Antigua is using a different system (E-seaclear) but has been testing Sailclear and had a sign up in the office asking people to send their preference to an e-mail address.