Lol - my biggest issue when clearing in on the French systems is not the language, I speak French, but that I'm a touch-typist and the keyboards are French with the important letter randomly dispersed to new positions on the keyboard.
The Saintes are more French than many places, so getting by with English isn't always easy, but they are very friendly there.
The Multiservices on the Saintes are my absolute favorite.
When they collect the mooring
fee you can ask them about delivering fresh breakfast - for no surcharge you get fresh baguettes and croissants and other delicacies delivered to your boat before 8am!
Clearance is done at the Multiservice office on the first floor close to the main dock
. If you look shorewards from the ferry dock
, the office/cybercafé is to the right about 50m and there is a sign hanging outside. They open late (I remember waiting around in front a couple of times waiting for them to open) but have a computer reserved for clearance and the fee is something 5.19 Euros (5 Euros plus V.A.T.). They are open on Sundays and while the French are pretty relaxed about clearances it is so easy and quick to do that risking problems by skipping clearance at the Saintes in favor of Guadeloupe
just isn't worth it. It is also easier to clear in at the Saintes with the dedicated dinghy
dock (left of the main ferry
dock when looking shorewards) than at PtP or Deshaies.
Here's the friendly collectors coming by, treat them nicely and they will reciprocate!