Quote:
Originally Posted by Spade Anchor
Please send some pictures of the anchor to Alex@SpadeAnchorUSA.com. After reviewing I can determine if the anchor has damage that is covered under the Lifetime Warranty.
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First, I had no idea that Spade anchors actually had a lifetime warranty until Alex mentioned it in this thread. I just happened to see his first post and since I didn't know who else to contact at Spade, and I felt like I needed to either
repair or replace my anchor, thought he might know of some place where I could have
repairs made. He surprised me by asking to see pix of my anchor, so as he requested, yesterday I sent him a couple of photo's of my anchor I took with my cellphone and he has already replied, telling me that the rust damage on my anchor IS covered under warranty, and for me to send him my rusty anchor and he'll send me a new one. WOW!
I don't know how to post pix on this site but for anyone wondering about the rust damage I encountered, it was in the galvanized
steel of the pocket that the lead weight is poured into, located on the bottom of the anchor. There was no structural damage to either the shank or the fluke or the tip, and also no
danger of the lead coming loose anytime soon. It just looked shabby with a hole rusted through the galvanized pocket and I also worried what my
insurance company might have to say about me using an anchor with a hole rusted through any part of it IF I ever had to make an
insurance claim stemming from an incident while anchored. Because the rest of the anchor is in such good shape and the serious rust is confined to this one area, I suspect that it was caused by many, many years of
anchoring in the
Caribbean where
salt water would sit in this pocket once the anchor was in the bow rollers, with a new batch of
salt water supplied almost every night. The rest of the anchor would almost immediately dry off in the sun but in this one area, the
salt water would linger in place, and after "almost"
a lifetime of use,
corrosion inevitably developed.
Through long experience I've learned that there are many kinds of "lifetime warranty's" out there, especially in
marine supplies where companies come and go at an almost alarming rate, but it seems that the Spade lifetime warranty is the real deal, an actual lifetime warranty that means just what it says! Thank-you Alex and thank-you Spade Anchors for standing behind your product!
Having used this anchor over the past two summers I was very happy with it's
anchoring performance. It always seems to set right away and never drags at all and it easily comes aboard my bow roller and stays put. Most of my recent anchoring was done in
Maine over this past summer and I even had good results in an area where my old
CQR never would set due to heavy sea
grass. I'm very happy that Alex took the decision about what anchor to replace my aging one with out of my hands. This kind of customer
service sets Spade apart in a very nice way and I think that anyone else who happens to be considering what anchor to invest in might want to take that into account as they make their choice!