Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
Old 16-03-2018, 08:53   #16
Registered User

Join Date: Dec 2009
Posts: 251
Re: Problems with new Sterling Battery Charger

Curious if since its the same as a Pronautics, you couldn't talk to a tech at ProMariner, letting them believe you have a ProNautics? Ive talked to them a few times and they have always been super helpful.
__________________

US1Fountain is offline   Reply With Quote
Old 01-04-2018, 00:24   #17
Registered User

Join Date: Nov 2012
Location: French Polynesia
Boat: Allied 39
Posts: 572
Re: Problems with new Sterling Battery Charger

Here is the latest from the Sterling charger failing.

We were in the dock and plugged into 220-240V in Papeete marina. Charger ran perfect and I tried it with similar configurations as running it on the Honda 1000.

We purchased a new Honda 1000 110V charger and are now back at anchor.

The charger has been failing 10-15 times per charge cycle with either one of the Honda's (new one or older one), plugged directly into the boats system or straight into the Honda.

It is now failing and refusing to restart on its own as it did last month. I now have to reprogram the unit each time it fails to get it to restart

Voltage at time of failure measured at the charger is 123-124V

Since the older Pronautic 40 amp charger ran perfectly with the Honda 1000 for 6+ years until it failed I can only assume that the Sterling unit should do the same since they are identical to each other

I would like to try it with a Honda 2000 and will keep an eye out for a cruiser nearby that I could borrow their generator for a day.

But at this time I am saying its the Battery Charger and not the Honda generator that's the problem. Since I have now tested it with 2 Honda's

Awaiting a reply from Sterling

What do you think?

Chuck
__________________

__________________
www.jacarandajourney.com
chouliha is offline   Reply With Quote
Old 01-04-2018, 08:37   #18
Senior Cruiser

Cruisers Forum Supporter

Join Date: Mar 2007
Location: Santa Cruz
Boat: Boatless Again
Posts: 4,545
Re: Problems with new Sterling Battery Charger

I agree that the problem is the charger not performing to spec, and it appears that it is getting worse. Are the failures spread out evenly over the charging cycle, or are they a function of charging current?
donradcliffe is offline   Reply With Quote
Old 01-04-2018, 08:47   #19
Don't ask if you can't handle it
 
sailorboy1's Avatar

Cruisers Forum Supporter

Join Date: Jul 2007
Location: On the boat somewhere
Boat: Hunter 410
Posts: 13,385
Re: Problems with new Sterling Battery Charger

Your charger appears to think your batteries are charged. Are they and are you sure there’s nothing between the charger outlet and the batteries that could block current? Is the temperature sensor installed? Are you using only 1 of the outlet terminal banks or all of them. If only 1 of the outlets have you tried switching to a different one?

Is the fault light coming on?
__________________
jobless, houseless, clueless, living on a boat and cruising around somewhere
sailorboy1 is offline   Reply With Quote
Old 01-04-2018, 11:12   #20
Registered User

Join Date: Nov 2012
Location: French Polynesia
Boat: Allied 39
Posts: 572
Re: Problems with new Sterling Battery Charger

Quote:
Originally Posted by donradcliffe View Post
I agree that the problem is the charger not performing to spec, and it appears that it is getting worse. Are the failures spread out evenly over the charging cycle, or are they a function of charging current?
Agree charger is getting worse and it appears that it happens under full load. There is no pattern when it fails.

I also noticed when its failing now the voltage and output drop (ex 14.0V 23amps when it was 14.5V and 40 amps) and the unit goes into absorb. It will then revert to 00V 00amps and then when restarted goes right into 00V 00amps unless I reprogram it with identical settings.

Also once I get up to max volts/amps and it does goes into absorb it then usually works fine thru the rest of the charge cycle.
__________________
www.jacarandajourney.com
chouliha is offline   Reply With Quote
Old 01-04-2018, 11:14   #21
Registered User

Join Date: Nov 2012
Location: French Polynesia
Boat: Allied 39
Posts: 572
Re: Problems with new Sterling Battery Charger

Quote:
Originally Posted by sailorboy1 View Post
Your charger appears to think your batteries are charged. Are they and are you sure there’s nothing between the charger outlet and the batteries that could block current? Is the temperature sensor installed? Are you using only 1 of the outlet terminal banks or all of them. If only 1 of the outlets have you tried switching to a different one?

Is the fault light coming on?
Nothing between charger and batteries and voltage at charger when failing is 123V +/- a few volts.

Battery sensor is installed but tests have been done with it removed with same results

Two of the 3 charger 12V outputs are used.

Identical setup to previous charger
__________________
www.jacarandajourney.com
chouliha is offline   Reply With Quote
Old 01-04-2018, 14:31   #22
Registered User
 
Reefmagnet's Avatar

Join Date: May 2008
Location: puɐןsuǝǝnb 'ʎɐʞɔɐɯ
Boat: Nantucket Island 33
Posts: 2,730
Re: Problems with new Sterling Battery Charger

If you have to reset the parameters after an error, that charger is toast I suspect. Although, accidentally wiring the optional remote display backwards when extending it will make the charger "hiccup" like crazy (don't ask me how I know!) so there's some funky circuitry going on there. If you have the remote display connected, try retesting with it disconnected.
Reefmagnet is online now   Reply With Quote
Old 01-04-2018, 16:08   #23
Registered User

Join Date: Jan 2017
Posts: 6,539
Re: Problems with new Sterling Battery Charger

I thought all outputs need to be jumpered together if not going to a separate bank?

In other words not supposed to leave any outputs disconnected while operating?
john61ct is offline   Reply With Quote
Old 01-04-2018, 23:25   #24
Registered User

Join Date: Nov 2012
Location: French Polynesia
Boat: Allied 39
Posts: 572
Re: Problems with new Sterling Battery Charger

Quote:
Originally Posted by john61ct View Post
I thought all outputs need to be jumpered together if not going to a separate bank?

In other words not supposed to leave any outputs disconnected while operating?
Manual says that is optional but I will try putting the unused one to one that is used. Might as well since I have tried everything else
__________________
www.jacarandajourney.com
chouliha is offline   Reply With Quote
Old 01-04-2018, 23:25   #25
Registered User

Join Date: Nov 2012
Location: French Polynesia
Boat: Allied 39
Posts: 572
Re: Problems with new Sterling Battery Charger

Quote:
Originally Posted by Reefmagnet View Post
If you have to reset the parameters after an error, that charger is toast I suspect. Although, accidentally wiring the optional remote display backwards when extending it will make the charger "hiccup" like crazy (don't ask me how I know!) so there's some funky circuitry going on there. If you have the remote display connected, try retesting with it disconnected.
No remote
__________________
www.jacarandajourney.com
chouliha is offline   Reply With Quote
Old 02-04-2018, 04:26   #26
Registered User
 
ranger42c's Avatar

Join Date: Aug 2012
Location: Maryland, USA
Boat: 42' Sportfish
Posts: 3,411
Re: Problems with new Sterling Battery Charger

Quote:
Originally Posted by john61ct View Post
I thought all outputs need to be jumpered together if not going to a separate bank?

In other words not supposed to leave any outputs disconnected while operating?
Quote:
Originally Posted by chouliha View Post
Manual says that is optional but I will try putting the unused one to one that is used. Might as well since I have tried everything else

Our older ProMariner Pro-Tech4 charger is supposed to be set up that way, according to the manual... but the newer ProNautic manual says:

4. Empty Charger Banks - In the event of an empty charger bank there is no need to use a jumper as done with traditional chargers. Simply leave the DC positive unloaded and the unit will perform correctly.


I'd guess that's the same product family as your Sterling charger.

-Chris
__________________
Selby Bay, South River, Chesapeake Bay, USA.
ranger42c is offline   Reply With Quote
Old 02-04-2018, 08:07   #27
Registered User

Join Date: Jan 2017
Posts: 6,539
Re: Problems with new Sterling Battery Charger

Yes it is, but I thought I've seen Maine Sail still recommending joining, something about even loads on the components.
john61ct is offline   Reply With Quote
Old 02-04-2018, 08:16   #28
Registered User

Join Date: Jan 2017
Posts: 6,539
Re: Problems with new Sterling Battery Charger

Did I read it right, that everything works fine 100% when running off shore power?
john61ct is offline   Reply With Quote
Old 02-04-2018, 08:31   #29
Don't ask if you can't handle it
 
sailorboy1's Avatar

Cruisers Forum Supporter

Join Date: Jul 2007
Location: On the boat somewhere
Boat: Hunter 410
Posts: 13,385
Re: Problems with new Sterling Battery Charger

You know, the only thing that is going to "fix" this problem is to pick up the phone and call Sterling and speak to real person.

Everything else, including my prior post, falls into internet expertize that is worth exactly what is being paid to get it.
__________________
jobless, houseless, clueless, living on a boat and cruising around somewhere
sailorboy1 is offline   Reply With Quote
Old 02-04-2018, 08:45   #30
Registered User

Join Date: Nov 2012
Location: French Polynesia
Boat: Allied 39
Posts: 572
Re: Problems with new Sterling Battery Charger

Quote:
Originally Posted by sailorboy1 View Post
You know, the only thing that is going to "fix" this problem is to pick up the phone and call Sterling and speak to real person.

Everything else, including my prior post, falls into internet expertize that is worth exactly what is being paid to get it.
A few weeks ago got up in the middle of the night(1am)and called the UK since the technical folks didn't respond to my emails They wanted more tests which I gave did and reported back. Now awaiting a reply.
__________________

__________________
www.jacarandajourney.com
chouliha is offline   Reply With Quote
Reply

Tags
battery, charger

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Sterling Pro Alt C Alternator to Battery Charger 12V 130A Cyrus Safdari Electrical: Batteries, Generators & Solar 6 02-02-2018 14:00
For Sale: For sale: Sterling 12v-30a Battery charger sully75 General Classifieds (no boats) 13 15-12-2016 14:27
Sterling Alternator to Battery Charger Seighlor Electrical: Batteries, Generators & Solar 47 19-11-2016 17:28
Sterling Procharge Ultra Battery Charger Problems Yofy Electrical: Batteries, Generators & Solar 23 09-02-2016 21:51
Sterling alternator to battery charger. Gerry Connolly Electrical: Batteries, Generators & Solar 3 03-05-2014 10:05



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 00:01.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.