It's been almost a year and a half and I've had zero problems with my system.
It provides me with much more power than I know what to do with and silently I must add.
A couple weeks ago my Victron battery monitor got stuck at SOC 100% and wouldn't display any consumed amp hours.
I called Victron, a fellow named Rich assisted me, I was in front of the monitor so he walked me through it. I was only calling him for help regarding a "hard resetting" procedure that was above and beyond the syncing/resetting that you do periodically when the battery is full. Rich determined something may be faulty and sent me a new unit. I received the unit yesterday and before I replaced the display I unplugged the current
display and plugged it back in and "walla" problem solved
. I'm bot sure why I overlooked unplug/plugging of the unit but so did the technician.
Anyway, Victron backed up their product simply by a phone
call with no proof of any sorts, not even a receipt or a customer account of myself in a computer.
Now that's what I call some serious customer service!!!!!
Very happy customer and thank you Rich.
Now for an ice cold drink from my refrigerated ice box.