review of hpkbattery.com continued...
one of the issues with hpkbattery (handpack) is that there has been no way for me to have an answer to the question of if this company is a reseller fronting as a manufacturer or not... since they only have one
email address listed and one
phone number on any of there sites it is impossible to get around artist (salesmen of hpk battery) to speak to any other person at this company... and any request to speak to another person at this company is refused by artist.
now...
i did get an
email from alan quek who is an official distributor of
victron energy products in
malaysia. he told me via email
victron energy uses hpkbattery as one of there suppliers for there products, so i have it in writing. i contacted victron energy via email to ask if this was the case or not... i have received no reply and they have had nearly a week to do so...
now i do not know alan quek apart from a few emails so i really can not say what he told me is true or not... but he is an official distributor for victron so i take what he told me with real consideration. and victron will not reply, if alan quek was correct or not in his statement...
but if this is the case it means two things to me... first, if what i think (as far as i know) is one of the most expensive boutique
marine electronics company's around is using hpkbattery for there cells, i think it would be unlikely that hpkbattery is a front but this would not be definitive. second, if victron energy is using hpkbattery cells then this review and information is directly connected to anyone who has or will buy products from victron energy. if it is the case that victron uses cells from hpkbattery as i deeply questioning the integrity of hpk, i must question the integrity and quality of victron products using hpk cells or any other products from them... hpkbattery is clearly to me anyway not some premier cell manufacturer by a long shot...
i did many searches for internal photos of victrons battery packs so i could see with my own eyes if they are using the cells in hpk battery photos... and i could find nothing! if anyone has such information i think it would be good to this post... and if victron is monitoring this forum it would be great to hear if your distributor is correct in his statement that victron energy uses hpkbattery as a supplier... it would help get closer to the question if hpkbattery is just a front or a real manufacturer. if i am reviewing this company it sure would be great to know if they are even a manufacturer of
lifepo4 cells or not. as well if victron and hpkbattery are connected, this review of these cells would also be relevant to any victron buyer. all just speculation on limited information at this point.
here is the quote form alan queks email:
"I can get LiFePO 3.2V,150AH from my regular
China supplier who supply to Victron. But the
delivery time is 4 to 5 weeks."
i asked what other denominations of ah this suppler has and he said only up to 150ah... so i asked for a 100ah spec sheet from this supplier and
price
and he sent me this spec sheet on these cells called "HPK60150190AP-100.pdf" from hpkbattery.
i did not buy the cells from alan quek because he wanted $250! usd per 100ah
lifepo4 cell and clearly stated in writing there would be zero warranty of any kind!... clearly no one can buy a such an expensive product with zero warranty... it can not even be a consideration... so
buying from quek was clearly out of the question in this case... but communication with him was always polite quick and proper... artist from hpkbattery.com told me that i can buy the cells directly from him or from his malaysian distributor, what ever i want... i chose to order the cells directly from hpk because they put in writing 2 year warranty and they where about $35 usd away from half the
price of alan quek's quote. but as it looks right now if i need the warranty it does not look like it will be honored... and if some how they do honer there warranty if necessary... i will clearly have to submit myself to artist's constant txt abuse unless i am finally put in contact with anther representative which i think is mandatory, for no one should be forced to put up with what has been going on with this artist fellow.
if any one that can shed some light on any of this, it would be great.