Originally Posted by alexander_456
I want to ask you where it is better to buy the batteries and some other electrical stuff.
The point is that my son is going to hire an electrician to make some repairs.
Now, we have to find not very expensive place to order the generator and battaries.
As others have mentioned, if you are hiring a "MARINE" electrician to install equipment
, consult them before buying
First things first. Shop for the electrician. The first question to ask, is "Through what organization did you receive your certificate? The second question is, "Can you please bring it with you to show me?
The person should bring a ticket they carry in the wallet (at all times) that indicated the "MARINE" organization that tested and certified them (examples include ABYC and NMEA
, there are others but these are the most popular). If other than these two mentioned, look them up on the internet
to ensure they are a legitimate org. (Some electrical and electronics
manufacturers have there own certification
Equipped with their certificate, you now know you have a qualified marine
electrical or electronic technician, not just anybody who pulls his wire for pay.
Now ask for 3 local references
. If you are in a marina, they should be able to point to several boats they have worked on. Talk to the owners. If responses are favourable, you now have a qualified marine
technician who strives to satisfy customers.
You found a winner.
If you shop for the lowest installed cost, you are very unlikely to be talking to a qualified marine electrician. A qualified technician charges a fair buck, because they are worth it, (and need to stay in business to be able to help others) and you will likely have to wait considerable time to get on their schedule.
I have gone into many a shop to talk electrics or electronics
, been directed to their "electrician" only to find they are not qualified at all. 40 years experience in the marine industry doesn't mean much if all they have done is change oil
and outdrives or installed (maybe poorly) a couple of audio systems per year.
Now here is the real rub.
Ask if the company offers "On-Board Product and Installation Warranty", and what this is?
If you shop for products for the lowest on-line price, and ask someone else to install them, if there is a problem, you now have to deal with two people (retailer/installer). Is it a product fault or an installation fault?
If it is a product fault, you now have to consult someone at the retail level (who knows where), who may be just an order taker and have no technical background at all. If they agree that it may be a product fault, you now have to remove the product at your expense, ship it at your expense, wait for the return, re-install at your expense, and re-commission at your expense.
If you buy products from the installation company, they may offer "On-Board Product Warranty."
This may mean different things.
Here is how a good "On-Board Product/Installation Warranty" typically goes:
When there is some sort of a problem (about 10% of installations)....
50% of the time, wherever you are, for the life of the product, the professional installer will be able to diagnose the problem (usually operator error in the first few months) over the phone
, ZERO HASSLE.
25% of the time, (assuming you are located within their territory and within the specified warranty period) they will come to your boat and diagnose an operator error problem that couldn't be resolved on the phone
. There may be a nominal charge for the NFF (No Fault Found) service
visit. If you are a good customer, and it only takes 15 minutes while in the area, there may still be NO CHARGE.
15% of the time, there is a product fault. Within the specified warranty period, they may remove it, send it in for repair, and re-install it, still NO CHARGE. (You won't get this if you bought it somewhere else.)
10% of the time, there is an installation fault, (even pros make mistakes
now and again, and remember, this is 10% of 10% or 1% of all installations), which if still under warranty, they may address, NO CHARGE.
There is another unspoken truth among installers. If you purchase
the product from the service
company, and they install it, when it is out-of-warranty, they are more likely to attempt to repair, rather than replace it. Most service people hate to "inherit" someone else's (potentially bad) install.
In other words, if you choose self-serve purchasing
, you also choose self-serve post-sale service.
For anyone who is not properly qualified to install the equipment they desire, I recommend (at least considering) purchasing
the equipment from the company that is going to install and service it. I understand that this is counter-intuitive, as we are taught at a young age to "shop" for the lowest PRICE. This may be OK for a pair of shoes, but will not likely end up being the lowest COST, when it comes to installed marine electrical and electronic products.
Now you are hopefully better equipped to know, "Where it is better to buy batteries and electrical stuff?"