Originally Posted by Zonker
impi ... that looks pretty nasty ? Did you request to repair just that area ? Seems to me pretty low quality if there is delamination
at that spot.
Actually what you are seeing there is a double whammy warranty repair botched.
The patch work at the back o the photo
was an attempt to fill a gelcoat
pinhole that really wasn't that big - now a huge blunder as the guy doing the repair didn't know what he was doing !!!!! Can't blame lagoon
for that but feel they could come to the party to get it sorted as we are concerned about genuine problems that deserve warranty back up.
The screw through the deck
- was a repair to the shower
door where the frames are sucking water
from the bottom up and therefor rotting. An attempt to repair has been done and still not finished and when the guy put in the ceiling board - guess what - screw through the roof.
Lagoons assistance - not interested in talking about warranty and I can't understand why.
Personally I feel the agents are doing their level best and are really nice guys - never have anything negative to say about lagoon
- go away determined to attend to our issues, only to return after having approached lagoon like scalded cats trying to explain why we will be left to 'carry the can'.
I also think Lagoon AS A WHOLE are really nice people but there is one stickler there (we certainly have come across) who makes sure we don't get the attention we deserve and puts the name of such a beautiful product in jeopardy by being aggressive and rude in his determination to not address the issues ..... ??????
Sadly we have come to feel like people
Who just moan all the time which is not the reason we went for this lifestyle in the first place..... It spoilt a lot of the excitement for us.
For the most part - the warranty work required on this vessel is minor but irritating to us who naively believed after a 'big spend' (we worked hard for the money) we would be treated like royalty and have all the manufacturing and installation
defects sorted..... Currently trying to do most of it myself.
Being someone who's nature of business has involved purchasing
, I would usually be the kind of person who demands the attention deserved to back the product I buy, but I think it is sad to carry this over into a life long dream of sailing ..... And hey ..... The Lagoon 440
is proving to be a real gem of a cruiser, practical, easy to handle, comfortable and fast, reliable in extreme conditions, quality in build and a real home on the water
We have bare charted boats before purchasing
the 440 and honestly can say - Lagoon is one hell of a good product !