I had warranty issues 2 years after purchase
. What would be the point of contacting FP. They cannot look at the problem as they are on the other side of the world. Dealer came and looked - took photos - went back to FP and I now have approval for the rectification work.
Similarly, I am buying
an as new boat but completed and in the water
. As you may know FP has a real production line going so once the boat is out it is difficult if not impossible to make changes. However, I felt that certain factory upgrades were mandatory. FP agreed to their normal price
and bought in specialist contractors to do the work. It would have been reasonable for them to charge me extra but they did not.
All down to the dealer which has a solid history
I would imagine there are good reasons why brokers go bankrupt; offering prices that are unsustainable would be a prime one. As with all things caveat emptor - do your homework. If a deal sounds too good to be true then it probably is. This should apply to all purchases - large and small.
If the FP dealer in your area is ***** then do not buy an FP, or buy from a good dealer somewhere else and sail or ship it in - it really is that simple.
The volume suppliers work to a price
equation that does not allow for direct support. That's how they became volume suppliers.