yes double clic is the way to launch the program.
And if you see a console window and a crash it is running.
Under OS-X we have tested 10.9 and 10.10.x
We donīt have access to previous versions.
So it is possible that the fingerprinter (and the plug-in) might not run under the old version of OS-X.
In case you have already licensed charts
there are two alternatives:
- you can use those on a different machine (and a different InstallPermit)
- upgrade to OS-X 10.10 (which is without cost, but I fear you have some reason not to upgrade..)
We will add a comment at the download page that we recommend to test first the Plug-in/the Fingerprinter before going for the UserPermit.
This is valid for OS.X < 10.9 and some Linux distributions. In the Linux zoo these will depend on some special cases for not so common distributions and specific systems.
Sorry for the hazzles!