What are your problems, and who/where have you gone to for support?
I don't have this app, but a quick look suggests that the paid app
developer provides support through his own forum
Using something that's open-source or based on an OS platform sometimes does involve more effort from the user. You don't necessarily have to be a techie, but some reading and research
, and a bit of fiddling, are usually required.
Best advice is to find someone local to you who has already got this working.