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Old 20-03-2017, 07:45   #1
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Frustrated

Using Android paid version, no manual as promised, help function cannot find site, no easy way to contact developers,
This is not right, or am I wrong and this app. Is only for techies?
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Old 20-03-2017, 08:05   #2
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Re: Frustrated

What are your problems, and who/where have you gone to for support?

I don't have this app, but a quick look suggests that the paid app developer provides support through his own forum.

Using something that's open-source or based on an OS platform sometimes does involve more effort from the user. You don't necessarily have to be a techie, but some reading and research, and a bit of fiddling, are usually required.

Best advice is to find someone local to you who has already got this working.
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Old 20-03-2017, 08:14   #3
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Re: Frustrated

Promo says, extensive manual included, also help function in inoperative, don't see a download available in bigdumboat and I do not mind a bit of tinkering, This is still not right.
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Old 20-03-2017, 08:20   #4
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Re: Frustrated

I'd ask for your money back...
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Old 20-03-2017, 08:32   #5
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Re: Frustrated

Quote:
Originally Posted by boomdangle View Post
Promo says, extensive manual included, also help function in inoperative, don't see a download available in bigdumboat and I do not mind a bit of tinkering, This is still not right.
Have you joined the paid app's forum and asked any questions there?

I haven't seen that promo, and no, I didn't see a manual on the developer's site, either. There is of course buckets of info about using OpenCPN at the main OpenCPN site.

There is apparently a free app available, as well. As per Celestial, if the paid app isn't meeting expectations, you should be able to uninstall and get a refund.
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Old 20-03-2017, 10:26   #6
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Re: Frustrated

yes, I see you have posted several times and are frustrated. Why not log in at bigdrum as Lake Effect and Cagney have suggested and make some noise there?

Meanwhile if you go here, you will find many clues
https://opencpn.org/wiki/dokuwiki/do...pn_user_manual

because the Android version is rather similar.
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Old 20-03-2017, 21:26   #7
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Re: Frustrated

Frustrated....

You bought the paid application, and so are entitled to support on the OpenCPN for Android Dedicated Forum.

So, come on over and we will see what can be done.
Or, if you want a refund, that will be no problem as well.

OpenCPN for Android Forum

Thanks
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Old 21-03-2017, 08:03   #8
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Re: Frustrated

Thx for your reply, I have downloaded Windows manual but cannot find Android version. Will the help function become active?
Rick
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Old 21-03-2017, 10:47   #9
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Re: Frustrated

Quote:
Originally Posted by boomdangle View Post
Thx for your reply, I have downloaded Windows manual but cannot find Android version. Will the help function become active?
Rick
Hello boomdangle,

As Dave wrote earlier post your request on the Android forum

OpenCPN Android Forum for the Purchased App - OpenCPN for Android Versions 1.0.0 - 1.0.12

Serge
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