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Old 19-05-2019, 16:36   #1
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After v 5 upgrade display problem ENC charts

Hello

I am having problems with ENC charts for CA after v 5 upgrade and fresh download of CA charts. ENCs for CA worked fine before. ENCs for Washington state work fine.


My display looks like the image for all of CA. It is like the chart is not there, except the background. All the objects are there.

I have tried

1. scan charts and update database
2. force full database rebuild
3. Downloading the ENCs again (and again)
4. I see message that it is "preparing vector chart..." when I zoom in or out
5. I have played with options\display\advanced vector sliders

Any ideas? Thanks in advance...

Ricky
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Old 19-05-2019, 17:15   #2
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Re: After v 5 upgrade display problem ENC charts

RickyEM,


You have illustrated the problem, and tried several things, but we need more details to help you.
What are:
OS?
Exact Version of Opencpn 5?
Graphics Card: Manuf and Model
Pathname /Location of Chart Directory?
Pathname / Location of ENC Charts?
Have you used the file browser to confirm the exact location of the ENC charts?
Have you confirmed that that is the path you are using in Opencpn?

Confirmation that you have your correct ENC directory selected.
  • Screenshot of your Options > Charts > Chart Files (Directories)
  • Screenshot of your Options > Charts > Chart Groups
  • Screenshot of Right Click hover over "Chart Groups" to show that you have selected the ENC charts.
We acknowledge this message...
  • I see message that it is "preparing vector chart..." when I zoom in or out
  • You have chart rectangles in the screen.
Please provide your opencpn.log file and opencpn.ini or opencpn.conf files uploaded as .txt or .doc or .pdf if it is too big.
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Old 19-05-2019, 17:23   #3
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Re: After v 5 upgrade display problem ENC charts

Quote:
Originally Posted by RickyEM View Post
Hello

I am having problems with ENC charts for CA after v 5 upgrade and fresh download of CA charts. ENCs for CA worked fine before. ENCs for Washington state work fine.


My display looks like the image for all of CA. It is like the chart is not there, except the background. All the objects are there.

I have tried

1. scan charts and update database
2. force full database rebuild
3. Downloading the ENCs again (and again)
4. I see message that it is "preparing vector chart..." when I zoom in or out
5. I have played with options\display\advanced vector sliders

Any ideas? Thanks in advance...

Ricky
Did you try to click on any of the blue and green rectangles at the bottom of the screen?
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Old 19-05-2019, 20:42   #4
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Re: After v 5 upgrade display problem ENC charts

The log file shows some errors loading the ENCs...

Here are answers to your questions or they are attached…

Did you try to click on any of the blue and green rectangles at the bottom of the screen? Yes, that is why I get the message "preparing vector chart..."
Raster charts work fine. And like I said SOME of the ENCs work for other states Like Oregon…

Exact Version of Opencpn 5? 5.0.0+9065270
Graphics Card: Manuf and Model: Nvidia NVS 500M
Pathname /Location of Chart Directory? E:\NOAA charts
Pathname / Location of ENC Charts? E:\NOAA charts\ENC_ROOT
Have you used the file browser to confirm the exact location of the ENC charts? Yes
Have you confirmed that that is the path you are using in Opencpn? Yes

Confirmation that you have your correct ENC directory selected.
Screenshot of your Options > Charts > Chart Files (Directories) Attached
Screenshot of your Options > Charts > Chart Groups Attached
Screenshot of Right Click hover over "Chart Groups" to show that you have selected the ENC charts.
We acknowledge this message...
I see message that it is "preparing vector chart..." when I zoom in or out
You have chart rectangles in the screen. Yes
Please provide your opencpn.log file and opencpn.ini or opencpn.conf files uploaded as .txt or .doc or .pdf if it is too big.
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File Type: pdf log.pdf (140.8 KB, 8 views)
File Type: pdf Settings.pdf (110.2 KB, 4 views)
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Old 19-05-2019, 21:07   #5
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Re: After v 5 upgrade display problem ENC charts

RickyEM


Looking at the logfile, I see an access or permission problem with your ProgramData directory.


Dave
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Old 20-05-2019, 06:41   #6
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Re: After v 5 upgrade display problem ENC charts

Thank you.

I uninstalled OpenCPN and reinstalled and everything is fine with ENCs...
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Old 22-05-2019, 07:45   #7
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Re: After v 5 upgrade display problem ENC charts

The problem returns after I reboot after a re-install of openCPN. If I uninstall and reinstall openCPN the ENCs display fine. As soon as I reboot the problem returns and the ENC charts don't display. I realize this is not a problem with your software, but if you could suggest how I might trouble shoot this on my computer. Thanks
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Old 22-05-2019, 09:52   #8
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Re: After v 5 upgrade display problem ENC charts

After reboot, can you get to the chart directories with your browser?
If so, confirm that you are using the exact same pathname in OpenCPN.


Also try, from within Opencpn, in the Chart Directory tab, reestablishing the paths with Browse.


Let us know if there are changes to your pathnames that help.
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Old 22-05-2019, 11:34   #9
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Re: After v 5 upgrade display problem ENC charts

RickyEM...


Read the logfile. Look for the word "error".



Dave
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Old 22-05-2019, 15:46   #10
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Re: After v 5 upgrade display problem ENC charts

Quote:
Originally Posted by rgleason View Post
After reboot, can you get to the chart directories with your browser?
If so, confirm that you are using the exact same pathname in OpenCPN.


Also try, from within Opencpn, in the Chart Directory tab, reestablishing the paths with Browse.


Let us know if there are changes to your pathnames that help.
I tried reestablishing the paths with Browse as you suggest. No change in problem. The paths to the downloaded ENC charts is fine in OpenCPN the problem is with the data directory C:\ProgramData\opencpn\SENC\. Some charts load and some don't. The ones that don't load report error 5: Access is denied in the log file...

Here are some samples from the log file:

8:09:55 PM: GPS Watchdog Timeout is: 6 sec.
8:09:55 PM: OpenChartUsingCache, NOT in cache: cache size: 0
8:09:55 PM: OpenChartUsingCache: type 5 E:\NOAA charts\ENC_ROOT\US3CA15M\US3CA15M.000
8:09:55 PM: Creating new chart
8:09:55 PM: ChartSymbols loaded from C:\Program Files (x86)\OpenCPN\s57data\chartsymbols.xml
8:09:56 PM: Using s57data in C:\Program Files (x86)\OpenCPN\s57data
8:09:56 PM: Initializing Chart E:\NOAA charts\ENC_ROOT\US3CA15M\US3CA15M.000
8:09:58 PM: S57chart::Checking SENC file: C:\ProgramData\opencpn\SENC\6DA8DB5D2E13_US3CA15M. S57
8:09:58 PM: OpenChartUsingCache, NOT in cache: cache size: 1
8:09:58 PM: OpenChartUsingCache: type 5 E:\NOAA charts\ENC_ROOT\US3CA14M\US3CA14M.000
8:09:58 PM: Creating new chart
8:09:58 PM: Initializing Chart E:\NOAA charts\ENC_ROOT\US3CA14M\US3CA14M.000
8:09:58 PM: S57chart::Checking SENC file: C:\ProgramData\opencpn\SENC\016EC3B2263C_US3CA14M. S57
8:09:58 PM: Error: can't open file 'C:\ProgramData\opencpn\SENC\016EC3B2263C_US3CA14M .S57' (error 5: Access is denied.)
8:09:58 PM: Rebuilding SENC due to ingestHeader failure.
8:09:58 PM: OpenChartUsingCache, NOT in cache: cache size: 2
8:09:58 PM: OpenChartUsingCache: type 5 E:\NOAA charts\ENC_ROOT\US2WC06M\US2WC06M.000
8:09:58 PM: Creating new chart
8:09:58 PM: Initializing Chart E:\NOAA charts\ENC_ROOT\US2WC06M\US2WC06M.000
8:09:58 PM: S57chart::Checking SENC file: C:\ProgramData\opencpn\SENC\596DD3531B94_US2WC06M. S57
8:09:58 PM: Error: can't open file 'C:\ProgramData\opencpn\SENC\596DD3531B94_US2WC06M .S57' (error 5: Access is denied.)
8:09:58 PM: Rebuilding SENC due to ingestHeader failure.
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Old 22-05-2019, 16:15   #11
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Re: After v 5 upgrade display problem ENC charts

Update to above message and log file.

The files referred to in the log files with errors do NOT exist in the C:\ProgramData\opencpn\SENC\ directory.

Any suggestions on how to continue trouble shooting this problem. Like I said, if I uninstall and reinstall OpenCPN everything works fine until I restart the computer and then the problem begins with the C:\ProgramData\opencpn\SENC\ directory...
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Old 22-05-2019, 16:54   #12
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Re: After v 5 upgrade display problem ENC charts

Note the positions of spaces before or after the "." in the problem file names.

I would be surprised if they should be there.


That points to possible entry errors in an ini file somewhere or a name error in some .000 files that are being initialised.


8:09:58 PM: S57chart::Checking SENC file: C:\ProgramData\opencpn\SENC\016EC3B2263C_US3CA14M. S57
8:09:58 PM: Error: can't open file 'C:\ProgramData\opencpn\SENC\016EC3B2263C_US3CA14M .S57' (error 5: Access is denied.)


Error 5 can be triggered by several different causes. The file name in the second line is different to the first line! So the Error 5 is probably a "File does not exist" rather than a "File Locked" or "No rights to read the file" issue.
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Old 22-05-2019, 16:54   #13
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Re: After v 5 upgrade display problem ENC charts

RickyEM...


There seems to be some trouble with permissions on ProgramData


Google "ProgramData access denied". Lots of hits here, like:


https://stackoverflow.com/questions/...-in-windows-10


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Old 22-05-2019, 17:02   #14
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Re: After v 5 upgrade display problem ENC charts

After sorting out the permissions, I might remove a group of the charts causing trouble then use chartdownloader to redownload. Then rebuild the database.


Another link about programdata
https://www.howtogeek.com/278562/wha...er-in-windows/
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Old 23-05-2019, 09:32   #15
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Re: After v 5 upgrade display problem ENC charts

RickyEM,


Please see this post.
Where is user data stored?
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