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Old 12-10-2017, 08:07   #1
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Yachtfunk / Jörg Drexhagen

Hi all, first post on CF -- I own a 44ft performance cruiser based in Phuket, Thailand.

I am starting on CF with a bit of unpleasant business: I was exchanging email with Jorg from Yachtfunk, the German SSB radio installer associated with the ARC (www.yachtfunk.com) in July and I placed an order with him on 22nd July. Since I place my order (and made a payment via Paypal), I have not heard back from Jorg, despite numerous attempts to reach him by email and by phone.

Does anyone here know him and his whereabouts?

Thanks in advance
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Old 12-10-2017, 09:22   #2
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Re: Yachtfunk / Jörg Drexhagen

I don't know Jorg, but if you haven't done so already, I suggest you open a dispute in the PayPal Resolution Center before it times out. You only have 180 days from date of purchase.
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Old 12-10-2017, 18:35   #3
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Re: Yachtfunk / Jörg Drexhagen

Thanks Hoolie, contacting the PayPal Resolution Center is what I will do if I dont manage to get hold of Jorg and resolve th situation with him directly.

Has anyone here ever purchased anything from him? What was your experience?
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Old 13-10-2017, 03:46   #4
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Re: Yachtfunk / Jörg Drexhagen

Greetings and welcome aboard the CF, Nononsense.
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Old 13-10-2017, 09:16   #5
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Re: Yachtfunk / Jörg Drexhagen

Quote:
Originally Posted by Nononsense View Post
Hi all, first post on CF -- I own a 44ft performance cruiser based in Phuket, Thailand.

I am starting on CF with a bit of unpleasant business: I was exchanging email with Jorg from Yachtfunk, the German SSB radio installer associated with the ARC (www.yachtfunk.com) in July and I placed an order with him on 22nd July. Since I place my order (and made a payment via Paypal), I have not heard back from Jorg, despite numerous attempts to reach him by email and by phone.

Does anyone here know him and his whereabouts?

Thanks in advance
IMHO too much time has passed. I would deal with pay pal as suggested.
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Old 13-10-2017, 16:14   #6
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Re: Yachtfunk / Jörg Drexhagen

Seriously, it's been over 2 months. Don't wait to open a dispute with PayPal for your own protection. Personally I'd request a refund now.
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Old 13-10-2017, 16:51   #7
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Re: Yachtfunk / Jörg Drexhagen

You only have a few days left to file your Paypall dispute. Ger it done man! After a month patience can be described as sloth.
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Old 15-10-2017, 03:00   #8
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Re: Yachtfunk / Jörg Drexhagen

Thanks all for the (fairly consistent) advice.

I have not heard from Jorg since posting my message in this forum (which is what i was hopping for). I will go through the PayPal Resolution Center mechanism immediately then.
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