Cruisers Forum
 


Join CruisersForum Today

Reply
 
Thread Tools Rate Thread Display Modes
Old 08-03-2013, 08:58   #1
Registered User
 
DavefromNZ's Avatar

Join Date: Sep 2011
Location: NZ
Boat: Lagoon 450
Posts: 389
Updating Navionics Deletes Australia and New Zealand!!

I bought the Navionics ipad Africa/Australasia app a couple of years ago simple because at the time it was the only one that included New Zealand. The latest upgrade says that due to expensive royalties Australia and NZ data will be deleted if I upgrade!!!

It says to get the NZ app. No mention if I am expected to pay again to buy this data. I have emailed Navionics to ask.

If they do expect me to pay then surely a very poor business practice? What will be next? North America split into 10 parts and you must pay again for each part?
__________________

__________________
DavefromNZ is offline   Reply With Quote
Old 08-03-2013, 08:59   #2
Registered User

Join Date: May 2012
Location: Baltimore, MD
Boat: Cal 2-27
Posts: 843
Re: Updating Navionics Deletes Australia and New Zealand!!

navionics does not work on my google nexus 7. I have it on my phones and ipad. I use mx mariner(dont like mx). I had navionics side loades into nexus, but it now refuses to wrok. I hope they get it back on.
__________________

__________________
76% of statistics are made up.
boatsail is offline   Reply With Quote
Old 08-03-2013, 16:07   #3
Registered User

Join Date: Mar 2011
Posts: 4
Re: Updating Navionics Deletes Australia and New Zealand!!

It is even worse than that. Yes, if you upgrade it will delete any New Zealand or Austrailia chart info that you have already downloaded and will not let you view charts from that area. But they go further. Even if you do not upgrade, it won't let you download charts from those countries.

I think it is theft. You paid for the right to download some charts and now, after the fact, after taking your money, and refusing to refund any, they take away that right that you paid for.

I can't believe they are doing this. Who would ever trust them to in the future if you can't count on being able to download the charts you've purchased? If I went around selling some kind of option, then told people later that it was too costly to actually give them what they paid for, I'd be put in jail for fraud!

Here's another problem with Navionics. You don't have a list of charts that you've purchased, or a list of charts that you've downloaded. This makes if very difficult to plan in advance for long trips (like a run through the South Pacific). You have no way to compare against a list of paper charts. And, you have no way to select charts to delete from memory after you've used them to free up memory. For those who don't know, when you are looking at navionics charts on the iPad or iPhone you might just be pulling them down from the internet and if you sail out of WiFi or cellular connection, no more chart - unless you downloaded it. So, a list of what is downloaded is critical unless you don't care that you might have been mistaken in thinking you downloaded a chart of the atoll you want to visit and not know that till you get there.

Steve Wolfer, svMariah
__________________
SteveWolfer is offline   Reply With Quote
Old 08-03-2013, 17:03   #4
Registered User

Join Date: Jul 2012
Posts: 175
Re: Updating Navionics Deletes Australia and New Zealand!!

Thanks for the heads up.

I bought the same app for android a few months ago. Similar situation there. The latest update (automatic), has converted my app to to Asia and Africa HD. The Australian charts previously downloaded , are still on my device, but I can no longer update or add Australian charts.

I agree with a previous poster, THIS IS FRAUDULENT BEHAVIOUR.

I am considering my options. Lets keep each other informed on this.

Lee
__________________
banjoship is online now   Reply With Quote
Old 08-03-2013, 17:07   #5
Registered User
 
c.spots's Avatar

Join Date: Jul 2007
Location: Now in Davao, the Philippines.
Boat: Leopard 40 catamaran
Posts: 121
Send a message via Skype™ to c.spots
Re: Updating Navionics Deletes Australia and New Zealand!!

If they actually delete charts from your Ipad, that would be extremely dangerous for those who use the Ipad as their primary navigation device. It is like buying a chart, and having the seller cut holes in important places.
When I zoomed in on an area in navionics, it automatically downloaded and stored that area's chart. Or when you follow their menu, you highlight the area you want to download, and it is stored automatically. Unless I didn't wait (internet too slow), I have never had problems with missing charts, but would like to be able to store the Google earth overlay.
__________________
Robert W.
c.spots
www.changingspots.net

Life shouldn't be a race to the finish line - enjoy the journey.
c.spots is offline   Reply With Quote
Old 08-03-2013, 17:30   #6
Registered User

Join Date: Jul 2012
Posts: 175
Re: Updating Navionics Deletes Australia and New Zealand!!

I have just checked the Google Playstore description of Asia and Africa HD app. Incredibly, the description still shows coverage of the app including Australia and NZ.

Lee
__________________
banjoship is online now   Reply With Quote
Old 08-03-2013, 17:40   #7
Registered User
 
DavefromNZ's Avatar

Join Date: Sep 2011
Location: NZ
Boat: Lagoon 450
Posts: 389
Re: Updating Navionics Deletes Australia and New Zealand!!

No response from Navionics yet to my emailed question as to whether they expect me to pay again for the NZ app/charts. That would be theft. I note in the app store that I would have to pay NZD48.99. It recognizes that I have the Africa / Asia app, so I wrote a bad review.

If the intention is that we should not have to pay again for what we have already paid for then this is being poorly communicated!!!!
__________________
DavefromNZ is offline   Reply With Quote
Old 08-03-2013, 17:51   #8
Registered User
 
DavefromNZ's Avatar

Join Date: Sep 2011
Location: NZ
Boat: Lagoon 450
Posts: 389
Re: Updating Navionics Deletes Australia and New Zealand!!

And to make matters worse it also appears that the iTunes store doesn't now recognize that I bought and own the Navionics NZ app for my iPhone.
__________________
DavefromNZ is offline   Reply With Quote
Old 08-03-2013, 18:00   #9
Registered User
 
sabray's Avatar

Join Date: Aug 2008
Location: Wash DC
Boat: PETERSON 44
Posts: 3,169
What say the apps store that sold this?
__________________
sabray is offline   Reply With Quote
Old 08-03-2013, 19:30   #10
Registered User

Join Date: Jul 2012
Posts: 175
Re: Updating Navionics Deletes Australia and New Zealand!!

I have just re-checked the description of the Asia and Africa HD app on Google Playstore. The screen shot of coverage is now revised to show Australia and NZ as not included.

Navionics are obviously reading this forum. Clearly, they intend to force this one through.

Going through my records, the only record I have of ever purchasing Australasia and Africa HD is on my Google Wallet account. Its going to be interesting to see whether that gets hacked, and how fast.

Lee
__________________
banjoship is online now   Reply With Quote
Old 08-03-2013, 20:17   #11
Registered User
 
ErikFinn's Avatar

Join Date: Feb 2011
Location: Malaysia, Thailand
Boat: Beneteau Oceanis 430
Posts: 832
Re: Updating Navionics Deletes Australia and New Zealand!!

I have considered to buy the Navionics charts to my android phone and the expensive charts to my soon-to-have plotter, but if this the way Navionics conducts business I will have to reconsider.
__________________
ErikFinn is online now   Reply With Quote
Old 08-03-2013, 20:38   #12
Registered User
 
c.spots's Avatar

Join Date: Jul 2007
Location: Now in Davao, the Philippines.
Boat: Leopard 40 catamaran
Posts: 121
Send a message via Skype™ to c.spots
Re: Updating Navionics Deletes Australia and New Zealand!!

I can understand changing the product coverage for new sales. But it is a rather slimy business practice to take away a needed product I purchased (NZ and Oz charts), and leave me with something I don't even need, and would not have purchased.
Until this, I was very happy with the program. Now to choose what replacement nav software to buy.
__________________
Robert W.
c.spots
www.changingspots.net

Life shouldn't be a race to the finish line - enjoy the journey.
c.spots is offline   Reply With Quote
Old 08-03-2013, 21:39   #13
Registered User
 
dansken's Avatar

Join Date: Nov 2010
Location: Norway
Boat: Lansart 47
Posts: 23
They did similar for the Europe App, deleted the Canaries and Atlantic islands......this software cannot be trusted for navigation.
__________________
dansken is offline   Reply With Quote
Old 11-03-2013, 07:11   #14
Registered User

Join Date: Mar 2013
Location: Helsinki, Finland
Boat: Sirena Pedrick 40
Posts: 2
Re: Updating Navionics Deletes Australia and New Zealand!!

The same thing goes for other Navionics IPad charts as well. "Because of expensive royalties" Navionics has removed the Canary Islands from it's Western Europe package.

I don't think royalties are the real reason. It is simply that since the demand for iPad navigators has increased, the prices rise. This is perfectly ok by me.

What is NOT OK, is that I buy something and then the seller tries to take it away from me only to sell it to me again.

Well... Never mind Navionics. We still have Navionics maps in the plotter, but instead of buying Fugawi software to get them on the boat's pc, I installed OpenCPN. Very nice!

Also, I'm currently looking for good alternatives to Navionics in iPads, too. Ideas? Recommendations?

I think that Navionics has overestimated it's market position and hence behaved far more arrogantly than it could ever afford.

Question to Navionics: why not change the chart packages and their pricing only for those who have not yet bought the product? This you could do with almost no badwill at all. Have you really thought this through?
__________________
Hannu Jarvinen is offline   Reply With Quote
Old 11-03-2013, 07:55   #15
Senior Cruiser

Cruisers Forum Supporter

Join Date: Aug 2009
Location: between the devil and the deep blue sea
Boat: a sailing boat
Posts: 17,314
Re: Updating Navionics Deletes Australia and New Zealand!!

But just look up Google Earth - they are not there anymore either. Damn, those guys at Navionics are real quick to upgrade their product!!!

;-)))
silly billy
__________________

__________________
barnakiel is offline   Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -7. The time now is 02:43.


Google+
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Social Knowledge Networks
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

ShowCase vBulletin Plugins by Drive Thru Online, Inc.