Originally Posted by StandardHorizon
I sent you a private message with my cell.
R. Jason Kennedy
Executive Vice President
Standard Horizon / YAESU Aviation
Thank you so much for your time and help today, Jason - the support that I have received from Standard Horizon today was nothing less than exceptional, and your time and concerns go a long way in my book!
I wound up doing an exchange at West Marine
this afternoon and hooked up the new GX2200 in my boat. Within a matter of seconds, I had GPS coordinates, then a few seconds later AIS data began to fill the screen. Shortly after, I had my Zeus2 wired up and presto - ships began appearing on the chart!
I'm very excited to have this resolved - one can only imagine the misuse that the display model endured before I purchased it (there were a couple of other completely non-functional units from other manufacturers on display, so that should have been a clear sign to me from the get-go).
Thanks again, I'll be a customer for life