We have a KVH mini vsat terminal on our boat.
The outdoor unit is a pod about 18" in diameter and the same tall that sits on the radar arch
The indoor units use a standard 19" wide equipment
rack space X about 6" tall.
we get is 2mbps internet
and voice calls.
The telephone part is actually a standard phone jack. You can choose any phone you want. We have a dedicated 360 area code phone number for the telephone and the service
costs $0.49 per minute for calls anywhere in the USA. The quality is crystal clear.
The data connection is as I indicated 2mbps download, and I do not remember the upload speed but I think its less. This provides a real internet
experience at sea. Its great to for example be able to download real weather
maps, but we use it for everything.
The internet service costs 0.99 per MB so you have to monitor
your usage to avoid a large bill. Like many services you have to buy a "plan" with KVH. Plans start at $50 per month for 50mb. The only thing that changes is the overage fees
. For the lower price
plans the overage fees
are $1.99 per mb so you have to choose your plan carefully. KVH does allow you to change your plan at any time with boundaries at the calendar month, so if you have a period where you are leaving the boat for example you can save some money
. They do charge $100 to change your plan though.
All in all we have found the service to be extremely reliable. The cost of the equipment
was the big hurdle to overcome. We're into our system something in the 12K range as the initial purchase price
KVH's customer service is top notch. Any time 24X7X365 I can call their network center, give my boats name and they can log into my terminal and check it out. If theres an issue they are happy to help, and they do not charge for this service.