my experience with attempting to purchase
prepaid card from roadpost.com as to me it seems somewhat bizarre, you can take from it what you want.
I wanted to get an Latin American prepaid iridium
card along with iridium extreme hotspot, roadpost seemed to have a good price
. I'm a Canadian driving down to my boat in Mexico
, the card is good for six months from the date shipped. I could have bought from their Canadian website at inflated prices but would have ended up having it almost one month early, wasting 1/6 of life. The logical choice was to buy from US website, have it shipped to San Diego
so I could pick up on way by.
The US website only takes US credit cards, I've got around this in the past by getting a Visa debit gift card which works for most online purchases. The order went through ok but this morning I received an email
saying the following:
"As part of our commitment to protecting our client's financial information some of our online orders will be selected for additional review before being fulfilled. Your recent order, #24203, has been selected for review and as such we are requesting additional information before sending out your order.
In order to verify the information provided we would as that you provide a copy of a recent credit card statement that shows the billing address provided with your order and the last four digits of your Visa card number. All other information on the statement that you deem sensitive can be blacked out. You can send this as a reply to this email
or via fax"
I replied to them saying it was a visa debit gift card and that there was no statement. I checked the card online and it showed their charges has already been posted, I.e. they were at that point sure they were going to get paid.
They then replied that:
"Unfortunately a Visa Gift Card and this method does not give us anything to use for verification. Considering your short timeline I've gone ahead and cancelled your order so that you have time to make alternative arrangements."
I has also noticed that amount charged the card did not match the total of the order (about 12$ more) and questioned that, their response:
given in the email that your recieved does not include the amount for the Universal Service
Fund which accounts for the difference in the price."
Has anybody heard of this "universal service
fund"? Shouldn't it be shown on order summary?
To add insult to injury I cannot use the card to buy another item for at least three days (the time they claim that their charges will drop off the card).
Sent from my iPad
using Cruisers Sailing Forum